Operations Manager (Redevelopment Project)
JLL has a great opportunity to join our growing Retail Operations helping to oversee a large redevelopment project at the Everett Mall.
Enhance the property value by managing the maintenance department at the property, The Ops Manager has a good understanding of the maintenance department, operating systems of the property, construction practices, preventive maintenance and safety practices.
What You'll Be Doing
Management and Operations
- Coordinate the operational aspects of the property in a manner which protects, maintains and improves the value of the owners asset.
- Implement and monitor hazard control and team safety practices, ensure compliance with local codes and regulation and pass the compliance portion of the operations audit.
- Implement preventive, ongoing and anticipated maintenance/repair programs.
- Select contracted services by developing scopes of work, requesting bids, monitor performance per scopes of work and contractual agreements.
- Manage multiple employees through effective communication, supervision, training and scheduling to ensure tasks are completed on time and within budget.
- Develop multi-year capital project plans and manage the process to complete the capital projects.
- Manage tenant construction by working with tenant coordinators, contractors and tenants.
- Compliance with local codes and regulations.
- Monitor performance of in-house and contracted services and take necessary action to assure in-house performance and contracted services (security, landscaping, janitorial, etc.) are performing up to our maximum standards.
- Develop Plans of Action for Capital Projects and manage the process to complete these Capital Projects.
- Purchase building and maintenance supplies, machinery and equipment.
- Knowledge of computer programs (Excel, Word, Power Point).
Employee motivation and development
- To manage the activities of all employees engaged in operating and maintaining the property.
- Accurate budget preparation with emphasis on minimizing expenses by efficient use of manpower and materials.
Financial performance
- Develop and manage the operation expenses at budgeted levels
- Manage capital projects in a timely, cost effective manner at budgeted levels
- Assist the general manager with forecasting operational and capital expenses
- Any and all other duties and tasks assigned.
What We're Looking For
- Associate's degree, or some vocational/technical training required
- Bachelor's degree preferred.
- Two to three (2-3) years in the property management industry.
- Knowledge of building systems, HVAC, plumbing, electrical.
- Must have the ability to communicate effectively, supervise, train, and direct three or more employees.
- A minimum of three (3) years administrative/technical experience and knowledge of property physical systems.
- Experience with shopping mall property management a plus.
- Two to three years of supervisory experience with two or more employees and demonstrates good leadership qualities
What's In It For You
- Join an industry leader and shape the future of commercial real estate
- Deep investment in cutting-edge technology to power your work
- Comprehensive and competitive benefits plan
- A supportive, caring and diverse work environment designed for your growth and well-being
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