CUSTOMER ADMINISTRATOR OFFICER

Join our dynamic team as a Customer Administrator Officer, where you will play a crucial role in ensuring the effective execution of tasks related to PA Contract management. You will be part of a collaborative environment, delivering high-quality services and driving improvements in processes and organization.

What you'll do:

 

• Manage contract processes, including initiation, amendments, renewals, and terminations.
• Handle premium base chasing and addressing second-level customer requests.
• Identify potential improvements in processes and organization, and report to the team leader.
• Conduct quality control to maintain data accuracy and integrity.
• Participate in projects and sales preparation activities.
• Collaborate with other departments to resolve policy-related inquiries and issues.
• Train new joiners to the team and ensure correct processes and policies are applied.

 

Who you are

 

• Proactive team player with excellent communication skills.
• Capable of supporting team members and engaging in commercial contacts.
• Possess knowledge in credit insurance and PA processes.
• Comfortable working with various IT satellite systems and Microsoft Office Suite (Excel, TCD,...).
• Fluent in English and Dutch.

 

What we offer:

 

• Competitive salary and benefits with a personal bonus.
• Flexible working hours with the possibility to work from home.
• A rewarding career with plenty of growth opportunities.
• An international and multicultural environment.
• A workplace where horizontal and international mobility is strongly encouraged.

 

#LI-JG1

#Netherlands

#Hertogenbosch

 

96109 | Operations | Professional | Non-Executive | Allianz Trade | Full-Time | Permanent

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. 

 

At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matter, and nurtures a culture grounded in integrity, fairness, inclusion and trust. 

 

We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations. 

 

Great to have you on board. Let's care for tomorrow. 

 

Note: Having different strengths, experiences, perspectives and approaches is an integral part of Allianz' company culture. One means to achieve this is a regular rotation of Allianz Executive employees across functions, Allianz entities and geographies. Therefore, the company expects from its employees a general openness and a high motivation to regularly change positions and collect experiences across Allianz Group.