Training Specialist

Job Overview

Are you a dynamic educator with a passion for global operations? Allianz Partners Health is seeking a Training Specialist to lead the delivery of instructor-led training across our international functions.

In this role, you will be the face of our onboarding and professional development programs. Working alongside a global team of Training Specialists and Instructional Designers, you will ensure our staff is equipped with the knowledge and skills necessary to provide world-class service. From conducting training needs analyses to maintaining our digital knowledge base, you will play a pivotal role in driving performance and operational excellence.

Key Responsibilities

• Training Delivery: Facilitate engaging instructor-led training sessions both in-person and remotely for our global operations team.
• Onboarding Excellence: Lead new hire orientation and onboarding programs, ensuring a seamless transition for new employees into the business.
• Program Development: Design training programs rooted in adult learning principles and modern methodologies to meet evolving business needs.Provide actionable insights and support strategic planning by leveraging Business Intelligence tools.
• Quality & Compliance: Periodically evaluate training content to ensure "audit-ready" status and alignment with IT, regulatory, and product changes.
• Collaboration: Act as a Subject Matter Expert (SME) for new client onboarding; partner with Instructional Designers and Business Solutions to create tailored e-learning and manuals.
• Performance Improvement: Conduct training needs analyses to identify knowledge gaps and execute monthly training plans to bridge them.
• Impact Measurement: Use qualitative and quantitative feedback to measure training effectiveness and maintain a continuous feedback loop with stakeholders.
• Knowledge Management: Manage the internal knowledge base and provide support for staff queries on our Blended e-learning platform.

Key Requirements

• Experience: 2+ years of experience as a Trainer or in a related Learning & Development role, with a proven track record of delivering classroom and online learning.
• Education: Certificate or Diploma in Learning & Development, Human Resources, Instructional Design, or a related field.
• Communication: Fluency in English (written and verbal) and excellent presentation skills.
• Technical Skills: Proficiency in Microsoft Office applications and experience with e-learning platforms.
• Soft Skills: A customer-focused mindset, strong attention to detail, and the ability to solve problems analytically.
• Adaptability: The ability to work independently while thriving within a multicultural, global team environment.

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. 

At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matter, and nurtures a culture grounded in integrity, fairness, inclusion and trust. 

 

We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations. 

 

Great to have you on board. Let's care for tomorrow. 

 

Note: Having different strengths, experiences, perspectives and approaches is an integral part of Allianz' company culture. One means to achieve this is a regular rotation of Allianz Executive employees across functions, Allianz entities and geographies. Therefore, the company expects from its employees a general openness and a high motivation to regularly change positions and collect experiences across Allianz Group.