Business Analyst, Operations and Materials, Amazon Device Reverse Logistics

DESCRIPTION:

Amazon Devices Reverse Logistics team is seeking a Business Analyst who will provides administrative and analytical support within the organization.

This role combines administrative, data analysis, and stakeholder management to ensure accurate and efficient processing of returns, removals, and logistics.

Key job responsibilities
In this role, you will:
- Manage inventory movements between internal and external partners, including creating purchase orders, coordinating transportation, and contacting sites.
- Create and manage quarterly and ad-hoc non-pay and standard PO for 3P partners across NA, EU, and Asia to support operational and accounting requirements.
- Coordinate truck scheduling and transportation planning for 1P/3P sites to ensure timely movement of reverse logistics inventory.
- Support partners with material requests and operational inquiries to maintain accurate stock management.
- Provide support to facilitate scrap inventory removal and backlog reduction.
- Document SOPs and create process flowcharts to standard workflows, improve training, and provide operational clarity.
- Provide KPI's and data analysis to department leadership and supply chain stakeholders
- Thrive in fast-paced, ambiguous environments while managing multiple high-priority projects


About the team
Amazon Lab126 is an inventive research and development company that designs and engineers high-profile consumer electronics. The Amazon Devices Reverse Logistics team spans the globe from China, UK, EU, and the US (Kentucky, New Jersey, Virginia, Sunnyvale and Seattle).

The team leadership is composed of long-term Amazonians with deep knowledge and experience in the consumer electronics returns space and a passion for Amazon's peculiar ways. We welcome applicants from all backgrounds and experiences.

BASIC QUALIFICATIONS:

- Bachelor's degree or equivalent
- 3+ years of tax, finance or a related analytical field experience
- 2+ years of complex Excel VBA macros writing experience
- Experience defining requirements and using data and metrics to draw business insights
- Experience with SQL or ETL

PREFERRED QUALIFICATIONS:

- Experience working with Tableau
- Experience using very large datasets
- Experience working with Data & AI related technologies, including, but not limited to, AI/ML, GenAI, Analytics, Database, and/or Storage

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, CA, Sunnyvale - 70,400.00 - 107,400.00 USD annually
USA, WA, Seattle - 80,200.00 - 97,600.00 USD annually