Operations Program Manager - Amazon Devices, Devices Global Logistics

DESCRIPTION:

Amazon Devices is a high-velocity growth engine for the company. This strategic role, based in Hanoi, will own end-to-end warehouse operations in Hai Phong and transportation logistics to multiple regions. Additionally, the role involves processing of returns/buyback and issuing credit notes.
A successful candidate requires strong analytical capabilities and cross-functional collaboration with account management, business development, and operations teams to maintain optimal stock levels at retail locations. This role demands proficiency with inventory management systems and platforms, including capacity planning for both standard operations and peak periods. The role will be needed to manage warehouse operations across multiple regions.

Key job responsibilities
- Monitor factory shipments and ensure on-time warehouse delivery
- Plan and optimize warehouse capacity utilization
- Execute timely shipment processing and distribution to retail stores and distribution centers
- Manage sellable returns, overstock, and retailer buyback programs
- Coordinate new product launches to meet street date requirements
- Conduct quarterly inventory audits and maintain accuracy standards

BASIC QUALIFICATIONS:

- 4+ years of hands-on experience in warehouse and transportation operations and management
- Background in a comparable role within retail, e-commerce, consumer electronics, or FMCG sectors
- Bachelor's degree required
- Strong proficiency in Excel or Access required

PREFERRED QUALIFICATIONS:

- Master's degree or PG diploma in Operations Management
- Proven track record of collaborating with cross-functional teams to deliver critical projects and business objectives
- Self-directed with adaptability to changing priorities
- Strong blend of strategic vision and hands-on team leadership capabilities
- Data-driven problem solver with demonstrated success in implementing continuous improvement initiatives
- Detail-oriented with the ability to effectively juggle multiple priorities
- Ready to dive into work and take ownership of outcomes

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