Program Manager, Same Day - Vespa

DESCRIPTION:

At Amazon, we are always exploring new opportunities to shape our global transportation business. As a Program Manager in the Same Day team, you'll be an essential part of innovating and transforming our transportation processes. You'll be taking the lead on the design and launch of new microfulfillment sites with our third party carriers partner to deliver same day packages to our customers. You'll also oversee programs that are already running and find ways to improve them. This is your opportunity to have a big impact on some of the most exciting new ideas that are shaping the future of Amazon.

Key job responsibilities
Launch programmes, monitor performance metrics, and report on the status of key objectives that affect deliverables
Use data to understand operational challenges and create continuous improvement initiatives
Work with a variety of other Amazon departments to identify and leverage best practices
Within a programme environment, lead a multidisciplinary team in overcoming challenges and drive progress
Manage stakeholders and internal processes, and define standards

A day in the life
As a Program Manager, you will be responsible for planning, implementing, and improving initiatives that ensure the smooth running of our operations. You'll work closely with a range of Amazon colleagues to understand how they work, and what you and your teams can learn, as well as sharing your own expertise. Together, you'll identify exciting new opportunities and will take the lead when it comes to designing their implementation.

You'll encourage and support your teams and colleagues to meet important deliverables, while proactively looking for new, data-backed ways we could do things better. Your work will be integral to your team's success.

About the team
The team works to launch and manage Same Day Microfulfillment centers with Third Party carriers like Poste Italiane or Laposte.

BASIC QUALIFICATIONS:

- Bachelor's degree
- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
- Experience in program or project management
- Experience working cross functionally with tech and non-tech teams
- Experience in defining and implementing process improvement initiatives using data and metrics
- Experience defining program requirements and using data and metrics to determine improvements

PREFERRED QUALIFICATIONS:

- Experience in driving end to end delivery, and communicating results to senior leadership
- Experience leading process improvements
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- Experience building processes, project management, and schedules

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