Senior Finance Analyst with Italian, FinOps AR collections team

DESCRIPTION:

Our Financial Operations team is now looking for a proactive, customer and detail-oriented Senior Finance Analyst who will collect on the Italian vendors portfolio as will support the Sistema Di Intercambio (SDI) and e-invoicing fiscal transactions processing of Amazon vendors operating on Amazon.it marketplace.

You'll have an opportunity to make a difference for the business by working on impactful projects and in a fast-paced operations team with prospects of a career in Finance Operations.

As Senior Finance Analyst you will be responsible for collections activities in relation to Italian speaking vendors and will be providing support as well on other transactional activities related to e-invoicing in Italy.

This includes direct contact with Italian speaking vendors on the subject of delayed payments as well as internal stakeholders. You will be operating within a team of Collectors covering multiple EU marketplaces and will have exposure to European Finance Operations procedures allowing you to contribute to process implements and grow into a Subject Matter Expert (SME) type of roles.

Base pay for this position starts from EUR 1,800+ gross per month and salary depends on the skills and requirements; further pay components such as a sign on bonus and the eligibility to participate in a restricted stock unit scheme operated independently by Amazon.com Inc. in USA. Company benefits apply subject to further terms, including annual membership in medical clinic, life insurance, retirement pension, meal voucher card.

Key job responsibilities
• Manage collections activities for a portfolio of Italian-speaking vendors, ensuring timely payment resolution and maintaining accounts receivable within target thresholds
• Conduct daily communication with Italian-speaking vendors via phone, email, and other channels to resolve overdue invoices and payment disputes
• Analyze Italian e-invoicing transactions, including reviewing, validating in compliance with Italian tax authority requirements
• Monitor aging reports and collection metrics, proactively identifying at-risk accounts and implementing appropriate collection strategies
• Collaborate with internal teams including Accounts Receivable, Vendor Management, Credit/Cash teams and Tax to resolve complex payment and invoicing issues
• Document collection activities, maintain accurate records in financial systems, and ensure compliance with company policies and Italian regulations
• Analyze root causes of payment delays and provide recommendations for process improvements
• Escalate critical issues to senior management and coordinate with cross-functional teams as needed
• Support month-end and quarter-end closing activities related to accounts receivable and collections reporting
• Drive continuous improvement by identifying and implementing enhancements to existing processes.



A day in the life
As a Senior Finance Analyst, you will monitor accounts and collect on open receivables. You'll contact vendors (directly via phone and email) to arrange debt payoffs, resolve invoice issues, drive in-depth analyses & financial reconciliation in cooperation with multiple teams. The team keeps accurate records, reports on collection activities and drive monthly targets. There is space for diving deep into our processes and tools to find efficient and sustainable solutions. Your working day will include managing programs and projects, on your own or with stakeholders, to ultimately improve our business outcomes.

About the team
In Amazon we are committed to creating a positive work culture with focus on individual strengths and team development. We do this through 1on1 discussions, individual career growth planning, role scope assessments and providing room for stretch assignments and projects. Many socializing opportunities contribute to the cohesion and well-being of our team.

BASIC QUALIFICATIONS:

- Fluent Italian (C1 level) and English languages - essential for daily vendor communication
- Excellent communication and negotiation skills with ability to build relationships with vendors (customer oriented) and meet business objectives
- Experience in collections, accounts receivable, or similar finance role
- Strong understanding of e-invoicing processes and Italian fiscal requirements
- Proficient in business administration and MS Office tools (Excel, Outlook)
- Good analytical skills and critical thinking
- Customer-oriented mindset with ability to balance vendor relationships and business objectives

PREFERRED QUALIFICATIONS:

- 3+ years of experience in collections, accounts receivable or accounts payable roles
- Knowledge of Italian e-invoicing and SDI standards and regulations
- Experience working in a high-volume, fast-paced finance operations environment
- Ability to analyze data, identify trends, and implement process improvements

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