Senior Product Manager - External Services, Marketplace & Agentic Commerce Fraud Prevention, AWS Payments & Fraud Prevention

DESCRIPTION:

Want to protect AWS's payment processing capabilities while driving multi-million-dollar impact to Amazon's bottom line? Join the AWS Payments & Fraud Prevention team as the Senior Product Manager - External Services, where you'll own the fraud prevention strategy for AWS Marketplace and agentic commerce flows.

We're seeking a product leader to own fraud prevention strategy across both AWS Marketplace and agentic commerce-two critical and rapidly evolving domains. You'll architect next-generation fraud prevention for AWS, partnering with data science teams to build and deploy risk evaluation systems that protect traditional marketplace transactions and emerging AI agent-driven commerce flows where conventional account-based controls prove insufficient.


Key job responsibilities
AWS Marketplace Fraud Prevention Own end-to-end fraud prevention strategy for AWS Marketplace. Create risk evaluation systems that analyze buyer/seller registration, behavioral, and transactional signals to enable quick fraud detection. Partner with data science and engineering to continuously improve detection accuracy and reduce fraudulent activity.

Agentic Commerce Fraud Prevention Pioneer fraud prevention for AI agent-driven commerce flows-a greenfield problem space where traditional account-level controls are insufficient. Identify unique risk signals for agent-initiated transactions, build evaluation frameworks that balance fraud prevention with customer friction

Product Strategy & Iteration Drive product evolution through data-driven decision making. Synthesize quantitative performance metrics-fraud rates, chargeback rates, false positive rates, and enforcement accuracy-with qualitative feedback from customers and internal stakeholders to identify improvement opportunities. Define product roadmaps that balance fraud prevention effectiveness with user experience.

Cross-Functional Leadership Partner with Identity, AWS Marketplace, Finance, Legal, and Commerce Platform teams to drive decision making. Influence without authority across engineering, science, and product organizations. Represent Marketplace and agentic commerce fraud prevention efforts in executive-level reviews.

BASIC QUALIFICATIONS:

- 5+ years of working as a Technical Product Manager experience
- Experience owning/driving roadmap strategy and definition
- Experience contributing to engineering discussions around technology decisions and strategy related to a product
- Ability to navigate ambiguity independently and drive clarity where none exists
- Experience using AI tools to accelerate product development, research, and decision-making

PREFERRED QUALIFICATIONS:

- Experience in marketplace fraud prevention
- Hands-on experience shipping AI/ML products that solve complex customer problems at scale
- Track record of influencing cross-functional roadmaps across engineering, science, and product teams

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, WA, Seattle - 152,200.00 - 205,900.00 USD annually