Technical Program Manager, Ring and Blink Security & Privacy Product (ProdSec)

DESCRIPTION:

Join the Security & Privacy Product Development Team (ProdSec) and help shape the future of trust and privacy for millions of Ring and Blink customers worldwide. You'll drive high-impact programs like passkey authentication, verified account creation, and innovative privacy experiences that directly strengthen customer trust and control.

As a Technical Program Manager on our team, you'll own the delivery of customer-facing security and privacy features across all Ring and Blink platforms-from mobile apps to web experiences. You'll work at the intersection of product, engineering, legal, and privacy teams to bring innovative authentication, authorization, and privacy features to life. This is your opportunity to make security and privacy delightful for customers while contributing to cross-device experiences across Amazon's Devices & Services organization. As our organization accelerates its AI-Build transformation, you'll experiment with AI tools to accelerate product delivery and push boundaries on how we build.

Why you'll love working here:

- High-impact work: Your programs directly protect customer data and strengthen trust for millions of users
- Innovation focus: Work on advanced technologies like passkeys, proximity-based authentication, and blurring for privacy controls
- Cross-functional collaboration: Partner with Engineering, Design, Legal, Security, Privacy, Customer Experience, and Operations teams
- Strategic visibility: Report to the Trust, Privacy, and Accessibility (TPA) organization while delivering features for Ring, Blink, Key, and Sidewalk products
- Customer-centric mission: Focus on delivering features customers use daily
- AI-first environment: Experiment with AI tools to move faster and rethink how programs are delivered

Key job responsibilities
- Program Delivery: Plan, implement, and deliver security and privacy programs while collaborating with Product Managers, business owners, and senior leadership to align with strategic vision and goals
- Cross-Functional Leadership: Own successful delivery of impactful, cross-functional program initiatives while simultaneously tracking multiple smaller projects
- Stakeholder Management: Develop and maintain strong working relationships with technical and non-technical teams involved with information security and privacy
- Strategic Planning: Drive cross-functional planning by working closely with engineering leads to develop security feature plans, including roadmaps, dependency identification, and resourcing plans
- Process Coordination: Manage programs across cross-functional teams, building sustainable processes and coordinating release schedules
- Security & Privacy Facilitation: Facilitate application security reviews and privacy reviews with appropriate stakeholder teams; coordinate compliance activities with information security policies and practices
- Metrics & Reporting: Establish metrics and regular reporting mechanisms for measuring security posture and program health
- Continuous Improvement: Drive, mature, and improve organizational security and privacy program processes; identify trends and insights to innovate and find better ways of engaging customers
- AI-First Programs Development: Operate within the pioneering RBKS Builders model - a new way of working that reshapes collaboration between PMs, TPMs, and engineers to accelerate delivery. Leverage AI tools to build prototypes, draft product/tech documentation, and compress development timelines.

A day in the life
Your day will be a dynamic blend of strategic planning, cross-functional collaboration, and innovative problem-solving. You'll engage with engineering, design, legal, and customer experience teams to drive security and privacy initiatives from conception to implementation. Expect to navigate complex technical landscapes, translate intricate requirements into actionable plans, and create processes that enhance customer trust and control.

About the team
The ProdSec team sits at the intersection of product innovation and customer trust. We're a collaborative group of product and program managers who deliver the security and privacy features that millions of Ring and Blink customers rely on daily - from passkey authentication to device ownership transfers to privacy controls. Our team thrives on solving complex, cross-functional challenges spanning engineering, legal, privacy, design, security, customer experience, and customer support. We constantly balance security requirements that protect customer accounts and data with seamless, delightful experiences. We operate in an AI-first environment, using tools like Amazon Quick, Claude, Kiro, and Cursor to accelerate everything from product discovery to engineering delivery - as part of the pioneering RBKS Builders model that reshapes how PMs, TPMs, and engineers work together. If you're passionate about building features that strengthen customer trust and eager to experiment with AI to pioneer new ways of building products, you'll find a home here.

BASIC QUALIFICATIONS:

- 3+ years of technical product or program management experience
- 2+ years of working directly with engineering teams experience
- 3+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
- Experience managing programs across cross functional teams, building processes and coordinating release schedules

PREFERRED QUALIFICATIONS:

- 2+ years of software development experience
- Knowledge of security technology and concepts (Authentication, Authorization, Single sign-on, Cryptography, etc.)
- Experience working with legal, compliance, and privacy teams

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, CA, Hawthorne - 127,100.00 - 172,000.00 USD annually
USA, WA, Bellevue - 127,100.00 - 172,000.00 USD annually