Business Analyst - VIP

Position Responsibilities:

• Act as a subject matter expert and key support resource for the VIP ERP system, assisting end users, administrators, and shared services teams.
• Gather, analyze, and document business requirements to inform system enhancements and process improvements.
• Lead projects through the full development process—from gathering requirements to working with developers, testing solutions, and supporting implementation.
• Translate complex business needs into clear technical requirements for IT and vendor teams.
• Create and execute test plans, ensuring solutions meet business expectations.
• Coordinate project tasks, timelines, and communication with internal teams and external partners.

Required Education and Experience:

• Bachelor’s Degree in Business, Information Technology or related field and 1 to 2 plus years of experience in IT including guiding external vendors on project work and systems design and implementation experience OR High School Diploma/General Education Diploma and 5 plus years of related experience

Preferred Education and Experience:

• Bachelor’s Degree
• Experience within a multi-location organization, operating in a 24x7 environment
• Experience within the Supply Chain and Distribution industry
• Experience working with major ERP Systems such as VIP
• Experience working with the following technologies; Salesforce, MuleSoft, Blue Yonder