Customer Service Representative

Position Responsibilities:

• Act as a liaison between customers and the company, providing essential information and managing clerical and administrative tasks for daily business functions while supporting various departments, as a Customer Service Representative
• Handle customer inquiries via calls and emails, ensuring timely and accurate resolution of their needs and concerns
• Provide assistance with special requests, utilizing specialized software to validate store orders, process orders, and take inbound calls
• Deliver consistent service to restaurants through ongoing training initiatives, ensuring they receive the support necessary for success
• Other duties as assigned

Required Education and Experience:

• High School Diploma or General Education Degree (GED) with 1 to 2 plus years of related experience

• Bilingual Preferred

Preferred Education and Experience:

• Bachelor’s Degree