Cleaning Manager

Job Description

Soft FM Cleaning Manager

Location: Helensburgh
Salary: £34,000

We're looking for an experienced Soft FM Cleaning Manager to lead the day‑to‑day delivery of high‑quality facilities services on site. This is a varied, hands‑on role with responsibility for both self‑delivered services and third‑party contractors, ensuring an exceptional experience for clients and customers at all times.

The Role

You'll be accountable for the delivery of all Soft FM services, including cleaning (site, mess, reactive and specialist), waste management, and associated facilities services. Acting as the client's representative, you'll manage, drive standards, lead teams, and ensure full compliance across health, safety, quality, and financial controls.

Key Responsibilities

• Deliver all Soft FM services in line with contractual agreements and SLAs
• Manage and coordinate third‑party contractors and supply chain partners
• Lead, motivate, and develop on‑site facilities teams
• Maintain excellent client relationships and proactively address needs
• Ensure statutory, health & safety, fire, hygiene, and compliance standards are met
• Control budgets, monitor spend, and ensure value for money
• Identify service improvements, efficiencies, and commercial opportunities
• Oversee audits, reporting, training, and accurate record‑keeping

About You

• Proven experience in Soft FM management (essential)
• Strong people management skills, including performance management and development
• Confident managing reactive and planned works in a live environment
• Excellent customer service and stakeholder management skills
• Highly organised with strong attention to detail
• Comfortable working within a robust corporate Health & Safety culture
• Financially astute with experience in budget and cost control
• Smart, professional, and confident communicator
• Full UK Manual Driving Licence (essential)

Desirable Qualifications

• BIFM membership
• BICSc / NVQ or equivalent cleaning qualification
• IOSH or NEBOSH Certificate

Why Join Us?

You'll be part of Compass Group, representing a brand known for quality, safety, and service excellence. We offer a supportive environment, opportunities to develop, and the chance to make a real impact on site every day.

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:

• Contributory pension scheme
• Grow your career with our Career Pathways and MyLearning programmes
• Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
• Exclusive travel discounts with TUI, Expedia, Booking.com and many more
• Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
• Up to 44% off cinema tickets to enjoy your favourite blockbuster
• Receive cash rewards every time you spend and use them on a wide range of brands
• Un-wind with us with free wellness, mindfulness and exercise classes
• You can share all discounts and offers with your friends and families

About Us

Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.

Job Reference: com/1205/99106001/52794229/R/SU #SCOT #Defence

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!