Conference & Events Sales Executive - The Lime Venue Portfolio

Conference & Events Sales Consultant (Fully Office-Based) - Birmingham
Lime Venue Portfolio | Birmingham Office

Salary: £28,957 per annum plus benefits

About the Role

Lime Venue Portfolio is looking for a Conference & Events Sales Consultant to join our Birmingham-based team in a fully office-based position. This role is based full-time from our Birmingham office, so candidates must be able to commute to and work on-site in Birmingham five days a week.

As a Conference & Events Sales Consultant, you will be responsible for converting enquiries into successful bookings while delivering an exceptional customer experience from initial enquiry through to post-event follow-up. You'll work closely with corporate clients, training organisers, and event planners, providing expert guidance and tailored event solutions across our venue portfolio.

Key ResponsibilitiesDrive Revenue Growth

Support the continued success of our Venues Collection by managing Conference & Event enquiries efficiently and professionally, maximising conversion opportunities and revenue generation.

Deliver Outstanding Customer Service

Provide a first-class client experience across phone, email, and online channels, consistently meeting and exceeding service standards and KPIs.

Build Strong Relationships

Develop trusted relationships with clients, venue teams, and internal stakeholders through confident, knowledgeable, and proactive communication.

Support Commercial Performance

Use business performance tools including forecasts, budgets, and pace reports to strengthen commercial awareness and contribute to wider business objectives.

Maintain Accurate Systems & Reporting

Ensure all booking and client information is accurately maintained within Delphi and LVP SmartSheet systems, while identifying opportunities to improve online listings and competitor positioning.

Become a Venue Expert

Build strong knowledge of the Lime Venue Portfolio collection, support site visits where required, and share venue insights with the wider central team.

About You

We are looking for someone who is passionate about hospitality, sales, and events, and who enjoys working in a fast-paced office environment.

You will ideally have:

• At least 1 year's experience within a Conference & Events role
• A minimum of 3 years' hospitality industry experience at venue level
• GCSEs including Maths and English (A-Levels or degree desirable)
• Strong written and verbal communication skills
• Excellent organisational and administrative abilities
• Confidence using Microsoft Office including Excel, Word, Outlook, and PowerPoint
• Experience using booking systems such as Delphi or Gratis
• Strong venue and hospitality knowledge
• A proactive, solutions-focused mindset with the ability to remain calm under pressure
• A positive, team-oriented attitude and strong customer service approach

Important Location & Working Requirement

This is a full-time, fully office-based role located in Birmingham. Remote or hybrid working is not available for this position.

BenefitsHealthcare & Wellbeing

• Medicash health benefits including dental, optical, and mental health support
• Coverage for you and up to 4 children
• Free annual health check with Aviva Digicare
• Discounts with Nuffield Health and Pure Gym
• Employee Assistance Programme

Discounts & Perks

• Up to 55% off cinema tickets
• Shopping discounts up to 15%
• Discounts on Vodafone plans
• Travel discounts with providers including TUI and Expedia

Workplace Benefits

• Meals on duty
• Pension scheme
• Life assurance
• Paid professional subscriptions

Leave & Family Support

• 23 days annual leave plus bank holidays
• Your birthday off
• Additional leave after maternity return
• Day off for your baby's first birthday
• Holiday purchase scheme

Career Development & Financial Support

• Ongoing training and development
• Clear career progression pathways
• Financial wellbeing programme
• Preferred rates on salary finance products

About Levy

Levy, part of Compass Group, delivers exceptional food, drink, and hospitality experiences at some of the UK's most iconic venues, including Wimbledon, Twickenham, and Tottenham Hotspur Stadium. 

Why Join Us?

At Levy UK & Ireland, we value diversity, inclusion, and equal opportunity. We believe diverse teams drive creativity, innovation, and success, and we are committed to creating a supportive environment where everyone can thrive.