Hospitality Manager - RDS Dublin

We're looking for a dedicated Hospitality Manager to oversee daily hospitality operations at the RDS - one of Ireland's most prestigious event venues, hosting conferences, exhibitions, concerts, sporting events, and the world-famous Dublin Horse Show!

As Hospitality Manager you will play a key role in ensuring efficiency, high standards, and exceptional customer service. In collaboration with the Senior Hospitality Manager, you will manage a fixed team of hospitality staff as well as casual staff depending on the event, supporting large-scale conferences, exhibitions, concerts, and prestigious events.

Your role as Hospitality Manager will be pivotal in delivering legendary experiences for guests while supporting operational excellence, staff development, and revenue growth.

We are Levy Ireland

We are a visionary venue partner. We design and deliver bespoke guest experiences that prioritise people and the planet. 

We partner with some of the most iconic venues in the UK and Ireland to deliver legendary experiences in food, drink, and hospitality, including Royal Dublin Society (RDS), The Convention Centre Dublin (CCD), and Aviva Stadium and - we bring experiences to life with passion and precision. 

Our mission is to succeed the right way. From pioneering tech and seamless operations to show-stopping menus and exceptional service, we use insight and innovation to understand guests, improve the customer journey, reduce environmental impact, and support local communities. 

We are a passionate, diverse team of venue specialists dedicated to making the planet better for future generations. 

Hospitality Manager - The role

• Build and maintain strong relationships with clients to enhance the customer experience, drive repeat business, and maximise upselling conference and events hospitality opportunities.
• Ensure service delivery is consistent, professional, and of the highest standard across all events.
• Assist with the development, review, and implementation of operational SOPs to maintain standards.
• Work with HR/People Operations to recruit, train, and develop a high-performing team of hospitality professionals.
• Plan staff rosters in advance of events, managing labour costs within budgeted parameters.
• Contribute to achieving the organisation's sustainability objectives.
• Support a positive, professional, and motivated team culture.

What we're looking for:

• Proven experience managing large-volume hospitality events operations, ideally in a venue or events environment.
• Strong client relationship management skills with a focus on exceptional service delivery.
• Experienced in leading, motivating, and developing a dynamic hospitality team.
• Excellent organisational, planning, and time management skills.
• Confident managing financial budgets and meeting operational targets.
• Exceptional communication and presentation skills.
• A third-level qualification in Hospitality Management or related field is desirable.

What you'll get in return:

• 20 days annual leave plus bank holidays, your birthday off, and a holiday purchase scheme 
• Healthcare & wellbeing: HSF Health (dental, optical, therapy treatments) 
• Mental health support: 24/7 Employee Assistance Programme
• Family benefits
• Perks & discounts
• Shopping, entertainment, and travel discounts
• Financial wellbeing
• Development opportunities
• Ongoing training and structured career pathways
• Meals on duty included
• Free Parking on site 

Why join us?

Levy Ireland is the vibrant and exciting sector of Compass Group, the world's largest catering company. We partner with some of the most iconic venues in the UK and Ireland to deliver legendary experiences in food, drink, and hospitality.

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