Night Helpdesk Operator

We're currently recruiting a dedicated Night Helpdesk Operator to help ensure the smooth running Helpdesk at night in Healthcare on a part time basis, contracted to 24 hours per week.

As a Night Helpdesk Operator, you will use your skills to maintain a high standard of facility management with the wider facilities team. In return, you will have the chance to progress your career with company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Here's an idea of what your shift pattern will be:

Mon:
Tues:
Weds:
Thurs:
Fri:
Sat: Nights
Sun: Nights
Could you bring your spark to Healthcare? Here's what you need to know before applying:

Your key responsibilities will include:

Taking helpdesk telephone calls for a busy helpdesk service in Healthcare setting
Responsible for logging all cleaning, portering, waste, estates and medical equipment calls
Assisting team with smooth running of service delivery and ensuring all tasks are allocated and completed in timely manner
Representing Compass Group UK&I and maintaining a positive brand image
Complying with Health & Safety regulations

Our ideal Night Helpdesk Operator will:

Have excellent customer service skills
Be adaptable and easily embrace changing priorities
Be a brilliant communicator and easily build relationships
Strive for excellence in an eager and motivated manner
Take initiative and make decisions that are right for our customers
Possess the ability to work under pressure
Demonstrate exceptional timekeeping and reliability
Ensure all tasks are logged accurately and completed in a timely manner
Part of Compass Group UK&I, Medirest is the specialist healthcare operating company of Compass Group UK & Ireland, providing a full range of hotel services, including staff, patient and visitor catering, domestics, portering, security and reception, at over 130 NHS Trusts and private hospitals.

Job Reference: com/2304/42970008/52804646/STC #LI-DNP #Medirest

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!