Regional Soft Services Manager - North

Regional Soft Services Manager - North
Up to £50,000 per annum (DOE) + Electric Company Car or Allowance
Location: North of the UK
(Ideally based in or around Derby due to current site locations)

We're recruiting an experienced Regional Soft Services Manager with a strong security background to lead Security, Cleaning, and Catering operations across a large, multi-site national contract overseeing the North of the UK.

This is a security-led role, where robust, compliant security delivery is critical to contract success. Alongside this, you will provide senior-level oversight of cleaning and catering services, ensuring all service lines operate cohesively, safely, and to the highest standards.

You'll be a key, client-facing leader with responsibility for operational performance, compliance, team leadership, and continuous improvement across a diverse portfolio.

The Role

You will take full ownership of security operations, while providing structured and effective leadership across cleaning and catering services.

Key Responsibilities:

• Security Operations Leadership - Lead multi-site security teams, ensuring effective supervision, incident management, and consistently high standards of service delivery.
• Compliance & Risk Management - Maintain full compliance with SIA legislation, licence requirements, site assignment instructions, and all security-related regulations.
• Incident & Performance Management - Act as senior escalation point for security incidents, investigations, audits, and corrective actions.
• Cleaning Operations Oversight - Oversee cleaning services across the region, ensuring contractual KPIs, audits, and quality standards are consistently achieved.
• Catering Operations Oversight - Provide operational oversight of catering services, working closely with site managers to ensure safe, compliant, and commercially sound food service delivery.
• Financial & Contract Management - Manage budgets, cost control, and financial performance across security, cleaning, and catering services.
• Client & Stakeholder Engagement - Build strong, credible relationships with clients, leading security-led conversations while confidently discussing all service lines.
• Continuous Improvement - Identify opportunities to improve systems, processes, staffing models, and service delivery across all operations.
• Retention & Growth Support - Contribute to contract retention, service extensions, and bid support, with strong input into security-led service solutions.

About You

This role requires detailed experience in managing security operations, supported by proven leadership across cleaning and catering environments. 

Essential Experience & Qualifications:

• Minimum 2+ years' experience in an Area / Regional role managing soft services
• Strong, demonstrable experience managing security services (essential)
• Proven experience overseeing cleaning operations across multiple sites
• Experience providing operational oversight of catering services within a contract or multi-service environment
• In-depth knowledge of SIA compliance, security risk management, and operational best practice
• Strong client-facing and stakeholder management skills
• Commercial awareness with experience managing budgets and contract performance
• Full UK driving licence
• Non-Frontline SIA Licence (current or previously held)
• IOSH and/or NEBOSH qualification (or working towards)

At 14forty, we're here to make workplaces better, cultivating working environments that energise, inspire and attract talent across all sectors. Our 'people and planet first' approach prioritises the aspects of FM that make the biggest operational impact, affording businesses more time to focus on what truly matters.

For more information about careers at 14forty and our benefits please visit: Careers at 14forty

Job Reference: com/2104/90506001/52796606/SU #14Forty

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!