Technical Program Manager
CornerstoneOnDemand is looking for a Technical Program Manager who will drive theplanning, execution, and delivery of complex, cross-functional technicalprograms. You will work at the intersection of engineering, product, andbusiness teams to ensure large-scale initiatives are delivered with clarity,predictability, and impact. This role requires a strong technical foundationcombined with exceptional program management skills to orchestrate multipleworkstreams and stakeholders toward shared outcomes.
In this role, you will...
Program Planning & Execution
- Own end-to-end program management forlarge-scale, cross-functional technical initiatives spanning multipleengineering teams, products, and business units.
- Define program scope, milestones,deliverables, success criteria, and resource requirements in collaboration withengineering and product leadership.
- Build and maintain detailed program plans,roadmaps, and schedules with clear dependencies, critical paths, and riskmitigation strategies.
- Drive program execution through structuredgovernance - standups, status reviews, steering committee meetings, andescalation workflows.
- Track and report program health, progress,risks, and blockers to senior leadership and stakeholders through dashboardsand executive summaries.
- Manage program-level trade-offs acrossscope, timeline, quality, and resources - making recommendations grounded indata and technical context.
- Conduct retrospectives and post-mortems tocapture lessons learned and drive continuous improvement in delivery processes.
- Identify process bottlenecks andinefficiencies across teams and implement improvements to accelerate deliverycycles.
TechnicalLeadership & Cross-Functional Alignment
- Partner with engineering leaders andarchitects to understand system designs, technical dependencies, andintegration points across programs.
- Facilitate architecture and design reviewsto ensure alignment across teams and identify cross-cutting concerns early.
- Coordinate platform migrations,infrastructure upgrades, API versioning, and other technical initiatives thatspan multiple teams.
- Partner with DevOps and SRE teams to ensurerelease readiness, deployment coordination, and operational handoffs forprogram deliverables.
- Define and drive Agile-at-scale practices(SAFe, Scrum of Scrums, or similar) across engineering teams to improvedelivery predictability and velocity.
- Facilitate alignment between product roadmaps, engineering capacity, andbusiness priorities to ensure realistic commitments.
StakeholderCommunication & Risk Management
- Serve as the central point of communicationfor program status, decisions, and escalations across engineering, product,design, QA, and business teams.
- Translate complex technical concepts andprogram details into clear, concise updates for executive leadership andnon-technical stakeholders.
- Manage stakeholder expectations proactively- surfacing trade-offs, timeline impacts, and scope changes early withdata-backed recommendations.
- Build and maintain a risk managementframework - proactively identifying, assessing, and mitigating risks beforethey become blockers.
- Manage cross-team dependency tracking,capacity planning, and sprint/release coordination.
- Build strong relationships across theorganization to enable effective collaboration and influence without authority.
You'veGot What It Takes If You Have...
Requirements
- Bachelor'sor Master's degree in Computer Science, Software Engineering, InformationTechnology, or a related field, or equivalent practical experience.
- 10+ years of experience in technical programmanagement, engineering project management, or a related role within softwareproduct organizations.
- 5+ years of hands-on software engineeringor technical lead experience (prior to or alongside program management).
- Proventrack record of successfully delivering large-scale, cross-functional technicalprograms on time and within scope.
TechnicalExpertise
- Strongunderstanding of software development lifecycle, system architecture,distributed systems, and cloud platforms (Azure preferred).
- Familiarity with microservicesarchitecture, API design, CI/CD pipelines, and modern DevOps practices.
- Ability to read and understand code,technical design documents, and architecture diagrams at a level sufficient toassess risks and dependencies.
- Experience with Agile/Scrum methodologiesand scaling frameworks.
- Proficiency with program management and collaboration tools such as Jira, AzureDevOps, Confluence, Smartsheet, or MS Project.
Communication& Leadership
- Excellentwritten and verbal communication skills with the ability to tailor messagingfor technical and executive audiences.
- Strong facilitation skills - able to leadproductive meetings, drive decisions, and resolve conflicts constructively.
- Exceptional organizational skills with theability to manage multiple complex programs simultaneously.
- Proven ability to build trust and influenceacross engineering, product, and business functions.
- Proactive and self-driven with a strong sense of ownership over programoutcomes.
Nice to Have
- Experiencein SaaS/enterprise product development environments.
- Exposure to AI/ML programs and their uniquedelivery challenges.
- Familiarity with talent management, HR tech, or learning management domains.
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