Fraud Analysis - Sr Professional I

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Job Title

Fraud Analysis - Sr Professional I

About your role:

As a Sr. Fraud Analyst, you will support fraud detection, analysis, and mitigation activities across the Optis and NE platforms. You will work closely with Fraud Analysts and cross-functional partners in Operations and Technology to identify fraud trends, investigate suspicious activity, and strengthen fraud controls. Your work helps protect clients and the business through consistent, data-driven fraud risk management.

What you'll do:

• Review transactions, alerts, and cases for potential fraud activity across the Optis and NE platforms

• Analyze fraud data, document investigation findings, and escalate suspicious activity based on established procedures

• Identify fraud trends, anomalies, and patterns to support reporting and risk monitoring efforts

• Monitor fraud rules, controls, and thresholds and flag gaps or improvement opportunities

• Partner with Fraud Analysts, Operations, and Technology teams to support fraud-related initiatives and platform enhancements

• Maintain accurate documentation for investigations, procedures, and compliance requirements

• Support testing and validation of fraud tools, rule changes, and system updates

• Respond to internal inquiries related to fraud cases, trends, and control effectiveness

Experience you'll need to have:

• 4+ years of experience in fraud analysis, risk management, operations, financial services, or a related environment

• 4+ years of experience analyzing transaction data, alerts, or case activity to identify fraud patterns, anomalies, and suspicious behavior

• Experience using fraud monitoring systems, case management tools, or similar analytical platforms to support investigations and reporting

• Ability to document findings clearly, follow established procedures, and communicate investigation results to internal stakeholders

• Bachelor's Degree in Finance, Business, Criminal Justice, Analytics, or a related field, or equivalent combination of education, related experience and/or military experience

Experience that would be great to have:

• Experience supporting fraud detection or investigations in payments or financial services

• Familiarity with the Optis and NE platforms

• Understanding of regulatory and compliance considerations related to fraud

• Experience supporting multiple platforms or operational environments

How you'll work:

• This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity.

• This role requires use of a computer and audio equipment.

Sponsorship:

You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.

Benefits at Fiserv:

• Fuel Your Life program to support your physical, financial, social, and emotional well-being.

• Paid holidays and generous time away policies.

• No-cost mental health support through Employee Assistance Programs.

• Living Proof program to recognize your peers’ extra effort with points redeemable for rewards.

• Eight Employee Resource Groups to foster a collaborative culture and expand your network.

• Unparalleled professional growth with training, development, and internal mobility opportunities.

• Medical, dental, vision, life, and disability insurance options available from day one.

• Retirement planning including 401k match and discounted shares with the Employee Stock Purchase Plan.

• Tuition assistance and reimbursement program.

• Paid parental and military leave.

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Massachusetts, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. 

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact [email protected]. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.