Business Analyst

Marsh is seeking a Business Analyst to join the Operations organization. In this role, you will be responsible for developing high quality business solutions that deliver valued business outcomes and informed decisions.

What can you expect?

• To partner with the business and technology to design and deliver digital solutions for business problems

• To identify areas of improvement within the business processes, systems and user experience.

• To drive optimisation of operating models across Marsh, align them to best practices and realise benefits in terms of reduced costs, enhanced revenues, better controls, and improved client satisfaction

• To work closely with Technology to build capabilities in business solution architecture and drive business adoption

We will count on you to:

• Create Visios to map business processes

• Drive standardization of processes, operating model and user experience across business solutions.

• Lead workshops to identify problems, understand impact and help design global solutions.

• Partner with local teams to understand nuances, document requirements, and enable adoption of global solutions; articulating and improving the user experience (Client or colleague)

• Assists in the exploration of intricate solutions to highly complex business requirements

• Be a self-starter; own and manage your own portion of the project plan and drive forward outcomes

Skills you need to have:

• Experience in design/ implementation of automation solutions

• Project management skills; drafting project plans, managing various types of stakeholders, and managing communications

• Experience in business process modeling/Visio preferred

• Excellent problem-solving and analytical skills

• Experience working with global stakeholders and cultures

What makes you stand out?

• Working knowledge of Agile methodology, including producing user stories and participating in sprints and daily scrums, as well as the latest ways of development through AI tools

• Insurance domain knowledge

• Demonstrated ability to facilitate large groups across multiple disciplines

• Ability to communicate with all levels in the firm and outside of the firm

• An inquisitive mind that is not afraid to question current ways of thinking

• Coming up with creative solutions to business problems

Marsh Risk is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Marsh Risk, visit marsh.com, or follow us on LinkedIn and X.

Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at [email protected].

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.