Compliance Manager – Incidents & Breaches - Mercer Super

Compliance Manager - Incidents & Breaches - Mercer Super

We are seeking a skilled Compliance Manager - Incidents & Breaches to join our Line 2 Risk and Compliance function at Mercer Super. This essential hybrid role, based in Melbourne or Sydney with 3 days in the office per week, supports the Head of Compliance and Senior Compliance Managers to ensure effective management of incidents and breaches while meeting regulatory obligations.

You will be part of a collaborative team navigating a complex regulatory environment to deliver positive, compliant, and risk-aware outcomes for over 900,000 members. In this role, you will contribute to a significant uplift and transformation of the fund's risk management framework, gain exposure to a broad range of compliance matters, and have the opportunity to influence improvements across incidents, breaches, and regulatory reporting, working closely with the Marsh Pacific compliance function.

We will count on you to:

• Administer Mercer Super's Significant Incident Review Panel (SIRP): coordinate meetings, prepare and distribute papers and minutes, and track actions to resolution.
• Generate regular and ad-hoc reporting on incidents and breaches for Management Committees to support timely assessments and regulatory reporting.
• Design and maintain dashboards and workflows to efficiently manage incident and breach volumes.
• Analyse incident and breach data to identify trends and potentially systemic issues, and provide actionable insights to reduce recurrence.
• Perform compliance incident and breach assessments and draft breach reports to regulators where required.
• Support other Compliance Team activities, including compliance advice, obligations management, due diligence of regulated documents, and regulatory change implementation.
• Keep abreast of industry and regulatory developments and support the Head of Compliance in shaping proactive compliance strategies.

What you need to have:

• 2-4+ years' relevant experience in a compliance or legal role within financial services; superannuation experience highly regarded.
• Practical understanding of compliance and risk frameworks and demonstrated ability to apply them in day-to-day operations.
• Tertiary qualification in law, business, or a related discipline preferred.
• Experience in data analysis, reporting and workflow/dashboard tools is advantageous.

What makes you stand out

• Proven experience administering breach determination forums and managing incident tracking, reporting and analysis.
• Demonstrated ability to conduct compliance breach assessments and prepare regulator reports.
• A strong focus on process improvement and experience designing efficient workflows for high-volume compliance activities.
• Excellent written and verbal communication skills, with the ability to present complex issues clearly and influence stakeholders at all levels.
• Collaborative mindset and the ability to foster a proactive compliance culture.

Why join our team:

• A high-impact role where your work supports members of a major superannuation fund.
• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit corporate.marsh.com, or follow us on LinkedIn and X.

Marsh is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. Applications will only be considered from candidates who have the appropriate approval to work in Australia. Successful applicants will be required to complete a Criminal & Bankruptcy check prior to commencing of employment.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.