Digital Experience Manager - Carolina Herrera

The Opportunity

We are looking for a Digital Experience Manager to orchestrate the evolution of our digital ecosystem, ensuring that every interaction with our brand is premium, seamless, and high performing. You will bring together design, data, and technology to deliver measurable impact across all touchpoints. 

What you'll get to do

• Lead and grow a cross-functional team (UX, Product Ownership, QA, Analytics)

• Own and prioritize the digital experience roadmap from concept to launch

• Deliver UX/UI improvements that elevate navigation, content, and brand storytelling

• Oversee requirements, testing, and post-launch optimization

• Drive CRO, A/B testing, and analytics to boost engagement and conversion

• Collaborate with IT, e-commerce, CRM, and agencies to ensure technical excellence

• Implement digital innovation including personalization, AI features, and new modules

• Promote data-driven decisions and operational rigor across digital projects

We'd love to meet you if you have

A strategic, hands-on leader with strong ownership, curiosity, and attention to detail. You thrive in cross-functional environments and consistently elevate the digital experience.

What you bring

• 7+ years in digital product, UX, or e-commerce roles

• Proven UX/UI leadership and performance optimization expertise

• Experience deploying AI and personalization in digital journeys

• Strong stakeholder and vendor management capabilities

• Luxury, beauty, or fashion experience preferred

• Fluent in English (Spanish a plus)

A few things you'll love about us

• An entrepreneurial, creative and welcoming work culture
• A range of learning and development opportunities
• An international company with plenty of opportunities to grow
• A competitive compensation & benefits package