• Business and change analyst sits within the S&T COO team and acts as a bridge between the stakeholders and CRES CIO team. The role is responsible for analysing and documenting business requirements, finding opportunities to improve existing processes
Our ideal candidate
• At least 12 years of business analysis experience with preferable background in working on the technology projects
• Strong analytical and critical thinking skills
• Ability to work with range of stakeholders confidently.
• Excellent presentation and communication skills
• Strong knowledge of agile methodologies
• Proven ability in ADO, ADO dashboards and reporting
• Strong ability to navigate across multiple teams located globally
• Ability to work independently with minimal hand-holding and support
• Preferably has a change management or project management background
• Strong understanding of the change delivery standards and SDLC process
Strategy
• Successful candidate will be responsible to understand the business strategy and align business requirements and priorities inline with the overall strategic view.
Business
• Understand and articulate business requirements clearly.
• Work with stakeholders and business counterparts closely and understand the business rationale clearly
• Document BRDs, Change Requests, Impact Analysis following bank's Change Delivery Standards
• Facilitate collaboration between the business and CIO teams where required
• Deliver and manage end to end change management for the demands
• Assist Product Owner with demand prioritization along with the clear articulation of justification and background
Processes
• Work with process team to ensure the processes are up to date inline with the changes
• Periodically review process maps and suggest improvement areas inline with the business strategy
• Work with process and risk control owners to align the process updates
• Ensure As-Is vs To-Be process maps are clearly articulated, planned and managed with every change
Risk Management
• Manage and escalate delivery risks to product owners
• Work closely with the CIO team to de-risk release / milestones
• Understand how process change risks, operational risks impact and drive the business requirements
Governance
• Ensure all artefacts delivered are in line with the bank Change delivery standards and policies
• Contribute to the refinement forum and ensure that the status, risks, issues are clearly reported
• Bachelor's degree in Information Technology or Computer Engineering or Similar
• Bachelor's degree in Information Technology or Computer Engineering or Similar
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together we:
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
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