Business Manager, Private Client Sales

Job Summary

Overview

• Highly visible role aimed to deliver a best-in-class operating model for Private Client Sales, a recently formed JV team between CIB -Global Markets & Global Banking and WRB-Private Bank to deliver holistic 'One Bank' solution to Family offices and ultra HNW clients
  
• The role is responsible for driving execution of business priorities, managing financial resources, and ensuring strong coordination with control and infrastructure partners. This position acts as a key connector between the business and functions including Finance, Risk, Operations, Technology, Compliance, and HR, with a focus on delivering efficient, scalable, and well-controlled outcomes.

Responsibilities

Strategy
• Partner with Private Client Sales Head in defining and implementing the business strategic agenda as well as identify and create areas of competitive advantage for Markets Sales & Private Bank to execute on
• Connect Private Client Sales in the region with Group product and business agenda
• Focus on problem solving with the skills to formulate strategy based on data analytics
• Support Sales COO in executing account planning management and execution model. Implement changes to align incentives with strategy to drive higher productivity in Sales space
• Work closely with Finance in business planning and account management processes
• Ensure streamlined support to Private Client Sales team, leveraging Markets COO and Markets Ops partners as well as Global Banking stakeholders
• Strong execution, implementation and diligent follow up to drive global strategic initiatives to enhance Markets product delivery
• Ensure management of non-financial risks
• Develop and plan regular and comprehensive business and client analytical reports for senior management across their various teams and client segments

Business
• Focus on Sales process efficiency and client experiences. Connect business with product owners to solve issues holistically and strategically. Have a tactical mindset
• Analyse, communicate and collaborate with key management across CIB support growth of the Markets wallet
• Implement information and tools needed for senior business managers to provide direction, migrate best practices, challenge country performance and utilise MIS to drive results
• Develop and maintain strong internal relationships across CIB and the bank to bridge silos across all Products and Segments
• Collaborate with both Markets Sales and wider CIB coverage teams to provide seamless client delivery and execution

Language

Fluency in English is mandatory for this role

Requirements

• An ideal candidate would have experience in Private Bank and Corporate & Investment Bank, with a focus on Global Markets and Wealth Management products.
• Strong experience in a COO, Business Management, Strategy, Project & Change Management or similar role within Fixed Income, Markets, or Private Bank (more than 10 years).
• Methodical, data-driven approach to dissect complex challenges and deliver scalable, practical solutions.
• Proven ability to engage, influence, and align senior stakeholders across front office, risk, compliance, and operations.
• Commercially minded, proactive, and innovative in identifying opportunities, driving change, and delivering business growth
• Self starter with strong judgment, accountability, and the ability to operate independently.
• Strong written and verbal communication skills, with the ability to engage confidently with senior stakeholders.
  

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.