Director, Relationship Management, Japan Desk

Key Responsibilities

Strategy
• Assist the RH SA, Japan Desk/work along with existing Regional Team Leaders and RMs to Develop & implement strategy of growth for the Japanese Corporate Business in India.
• Responsible for Origination and work closely with the Local Relationship Manager (RMs) teams (along with Credit Analysts (CAs) and ARMs in India in deepening relationships and driving revenue growth in the Japanese Portfolio.
• Whilst majority of the accounts will be managed by Local RMs, the individual will also be directly responsible as a Relationship Manager for some accounts.
• Ensure quality pitches to clients, along with RMs, where appropriate. Assist the RM (or drive individually for allocated accounts) to deliver a deal from origination to final closure.
• Senior client calling in the Japanese Portfolio and briefing on a regular basis for account maintenance and deal negotiation.
• Engage senior internal stakeholders for marketing, credit and any other pertinent issues.
• Increase engagement levels with Global Account Managers (GAMs) based in SCB Japan to strengthen group level relationships.
• Work with CAs to obtain pre deal clearances & ensure timely delivery
• Oversee CCM to ensure smooth on-boarding of client after thorough completion of documentation and other processes.
• Work with product partners to deliver effective cross sell, wallet sizing and comprehensive account plans.
Business
• Successfully negotiate and close out pricing and other deal dynamics with client
• Oversee the quality & turnaround of credit proposal and ensure faster delivery. Work with CA for resolving Credit queries.
• Client engagement in daily basis for both local team and HQ management team.

Processes
• Maximizing Revenue (including RoRWA)
• Nil Provisioning
• Effective Cross Sell
• New clients addition & franchise building for the Japanese Portfolio
• Quality of calling including ideating deals originated
• Quality of portfolio including Credit and other hygiene factors.
People & Talent
• on-site training/e-learning from time to time.
Risk Management
• Have/ Develop an understanding of the banking regulations / legal and compliance requirements in India
• Manage credit risk at client, portfolio and industry level
Governance
• Ensure full compliance on CDD/AML matters related to portfolio
• Have an oversight on risk & overall accountability of the credit quality in the portfolio.
Regulatory & Business Conduct
• Display exemplary conduct and live by the Group's Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders
• GAM team
• FAM team in India
• TB team in India
• FM team in India
Other Responsibilities
• Embed Here for good and Group's brand and values in India, GS Team Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats); [List all responsibilities associated with the role]

Skills and Experience

• Data Science
• Product Competency & changes
• Data Analysis
• Pipeline Management
• Competition Analytics
• Industry Knowledge

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.