Manager - People Capability Operations

Job Summary

• We are currently looking for Manager-People Capability Operations for our People Capability Ops Team in Chennai. The incumbent will have to manage the delivery of e-learning development and deployments for the bank, which are administered by GPS People Capability Operations team.

Key Responsibilities

• Experience in e-learning development and deployments
• Build strong partnerships with stakeholders that allows end-to-end seamless delivery of all activities and focus on delivering flawless service delivery in ILT, VILT, Digital & e-Learning deployments
• Responsible for TAT, Quality & meeting the SLA for the projects/deliverables managed
• Gather requirements for the delivery of a new programme & place an effective project plan after analysing different approaches in consultation with platform team & provide a best possible process to deliver the project
• Constantly look for process improvements and simplification of work.
• Expertise in preparing dashboards and reports and presenting it to the stakeholders.
Regulatory & Business Conduct
• Display exemplary conduct and live by the Group's Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key stakeholders
• Group Learning People Capability and Country People Capability Team

Skills and Experience

• LMS
• Msoffice
• Ms-Excel (specific)
• e-Learning development
• Stakeholder Management
• Project Management
• Communication Skills
• Hands-on experience in e-learning development tools such as Articulate, Lectora, HTML and in any LMS
• Experience in e-learning deployment lifecycle
• Experience project management & expertise in stakeholder management
• Excellent English communication skills (both verbal and written)
• Good in analytical skills & problem-solving skills
• Excellent hands-on working knowledge in Ms-Excel (usage of formulas, conditional formatting, pivot tables, preparation of reports etc)
• High energy person and the one who has the appetite for doing more
• Should also have an eye for detail
• The incumbent should have 7-8 years of experience including experience in Project Management.

Qualifications

Education
• Any Degree (B.E./BTECH Preferred)
Languages
• English

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.