Specialist, Data Breach Response

Job Summary

This role is a frontline role within the Bank's Data Breach Response Team (DBRT), reporting to the VP, Data Breach Response (DBR) and is responsible for the end-to-end management of data breach incidents impacting the Bank. The Bank defines a data breach incident as an incident that impacts the confidentiality, integrity, or availability of information. Such an incident is characterised by the occurrence of unauthorised access to or disclosure of information, the accidental or unlawful destruction or alteration of information, the loss of information (including the loss of availability), or any of these factors in combination.
The successful candidate will demonstrate strong competence in information security management, governance, and stakeholder relations, a keen awareness of operations management and the drive to continuously improve service delivery, the aptitude to utilise reporting and analytics capabilities to their fullest extent to extract operational insights, and a passion for sharing their knowledge with others in the spirit of making the Bank a safer place to work by carrying out the specific responsibilities listed below.
The DBRT is a business function operating within the Trust, Privacy, and Security (TPS) division of the Information and Cyber Security (ICS) business unit.

Key Responsibilities

• Provide guidance to stakeholders as a subject matter expert (SME) on the DBR process and Group Privacy Standard (GPS).
  
• Monitor incidents logged in the Data Breach Portal to ensure timely resolution.
  
• Review 'preliminary' and 'final' decisions made in relation to the Data Breach as a 'review and challenge' function.
  
• Ensure the accuracy, consistency and completeness of records held in the DBR Portal and reporting and analytics tools.
  
• Assist the Incident Owner in making further enquiries as required and allocate investigative tasks to enable timely incident response & risk assessment.
  
• Own the database of breach related information. Allow for the extraction of MI for incidents to allow for the identification of insights.
  
• Perform ad-hoc responsibilities as assigned by the VP, DBR acting in their capacity as Global Process Owner in response to a documented DBR incident or functions outside of Service Operation (SO) including but not limited to Continuous Service Improvement (CSI) and Learning and Development (L&D).

Skills and Experience

Education

At a minimum, a bachelor's degree (Bachelor of Science (BSc) or Bachelor of Arts (BA)) or other qualification equivalent to Level 6 of the UK Framework for Higher Education Qualifications (FHEQ) or a Bologna FQ-EHEA First Cycle Degree. A major or specialisation in any of the following subject areas is preferred:

• Information and Cyber Security and related fields
• Computer Science and related fields
• Computer Information Systems Management and related fields
• Policy, Governance, Public Security, and related fields
• Business Administration and related fields

Certifications
One or more of the following professional certifications is preferred, but not mandatory:

• Certified Information Systems Security Professional (CISSP)
• Certified Information Security Manager (CISM)
• GIAC Certified Incident Handler (GCIH)

Languages

• English at a minimum overall proficiency of CEFR Level C1

Preferred, but not mandatory:

• Polish at a minimum overall proficiency of CEFR Level B2

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, oe that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.