Account Manager

About WPP Production

We are WPP Production - the unified global production company that brings together all of WPP's content producers, studios and craft experts into one connected organisation. We combine world-class human craft with next generation technology to originate, design, and deliver multi-channel content systems at scale. Built for borderless collaboration and powered by deep craft expertise, we are the production engine designed for today's always on, AI driven marketing world.

About WPP

WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com.

A Hybrid working model

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

What does a Account Manager do at WPP Production?

Our Account Managers (AM) deliver end-to-end project management, ensuring work is completed on time, within scope and on budget. AMs partner with Client Delivery Teams, production counterparts and clients, managing client relationships and coordinating production activities to ensure smooth and high-quality delivery.

Key areas of responsibility:

• Act as a key day-to-day contact for Clients across assigned projects.
• Maintain strong understanding of client needs to ensure high satisfaction.
• Manage timelines, deliverables and expectations across Client Delivery teams.
• Track projects and scopes to ensure delivery on time and within budget.
• Provide structured status updates, scope definitions, and escalation when needed.
• Collaborate with Client Delivery Teams, Production and Finance.
• Manage small-to-medium projects from initiation through completion.
• Maintain accurate task lists, timelines, risk registers, trackers and reports.
• Identify project risks and escalate to Senior Account Manager or Client Delivery leadership as required.
• Ensure project quality meets WPP standards.
• Liaise with clients and suppliers to obtain schedules, briefs, assets and specifications.

Financials:

• Own project budgets and track costs throughout the project lifecycle.
• Manage financial reporting, billing and reconciliation of estimates to actuals.

Requirements:

• Experience in project or client management within an integrated agency environment.
• Global/ Multi-market delivery experience
• Understanding of key production and creative processes across digital, social, video and content.
• Ability to manage projects with multiple components, delivering on time and on budget.
• Strong written and verbal communication skills.
• Proficiency in Microsoft Office and project management tools such as JIRA, Smartsheet or Trello.
• A curiosity and foundational understanding of AI and its application.

Benefits:

• Retirement Annuity
• Discovery Medical Aid
• Discovery Risk Benefits
• Employee Assistance Programme
• 15 Days of leave in addition to public holidays
• Additional Full day for your birthday
• Parental Leave - 4 Months and 10 Days paid leave shared between both parents for a new baby

 

#LI-PM2

 

 

Why work here: 
At WPP Production, you’ll help shape the future of content production at a truly global scale. We bring together world-class talent, cutting-edge studios, and advanced technology to solve some of the most complex creative and production challenges in the industry. You’ll work in a collaborative, borderless environment where craft excellence is valued, innovation is encouraged, and AI and next-generation tools are used to amplify not replace human creativity. With access to diverse projects, global career opportunities, and the backing of WPP’s unmatched network, this is a place where you can grow your skills, make real impact, and create work that performs for every audience, across every channel, at every moment.

Inclusion and Impact 
WPP is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

Data
We rely on legitimate interest as a legal basis for processing personal information under the GDPR for purposes of recruitment and applications for employment. When you click the "Submit Application" button at the bottom of this page, this will send all the information you have added to WPP Production. Before you do this, we think it's a good idea to read through our Privacy statement. This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.

Please contact [email protected] if you need the job advert or form in another format.