Business Support Officer, Health & Benefits

Description

The Role

• Follow and ensure the application of H&B Excellence Model. 

• Be responsible for operations tasks for specific client portfolio assigned by Operations Lead.

• Fullfill sanction check and screening to comply with compliance guideline.

• Support on client enquiries and follow up with approriate stakeholders.

• Coordinate and ensure the enrollment process with appropriate stakeholders.

• Follow and ensure policy records as per Retention Policy from the Group;

• Collaborate closely with Brokers to support ad-hoc requests by various stakeholders.

• Actively participate in different projects assigned by Operations Lead.

• Other tasks assigned by the Company

Qualifications

The Requirements

• University degree

• English fluency with strong Reading & Writing skills

• Good skills using MS Office and other computer programs

• Logical thinking, proactive and autonomous

• Good communication, time management and problem-solving skills

• Client-oriented, innovative and critical sense 

• Be able to work under high pressure

• Insurance-related experience is an

 

An equal employer