Director – Rewards Data Intelligence

Description

Excellence

• Meet or exceed WTW performance standards for financial management, client relationship management and work quality.

• Project manage the work of other associates in a way that ensures profitable revenue for WTW, associate engagement and development, and high client satisfaction

• Contribute to building an employer of choice culture and teams that consist of top performing associates committed to client satisfaction, teamwork & excellence in all that is done

• Be a positive role model of Willis Towers Watson values

Industry Growth and Account Management

• Develop deep understanding of industry-specific reward trends to facilitate broader client conversations

• Drive growth of industry survey database through upselling RDI products and cross-selling across practices
• Lead survey launch and result-sharing sessions with client and industry groups
• Serves as subject matter expert on RDI offering(s) 
• Manages mid-sized multinational accounts and domestic TMOs
• Responsible for securing and renewing participation and orders from a large portfolio of assigned accounts
• Plan and deliver annual Data Services reports, ensuring the report quality and timely delivery
• Share insights through knowledge sharing sessions or contribute to professional publications

Consulting Projects Delivery

• Supports large-scale consulting projects

• Independently manage smaller consulting projects 

• Contribute to reward solution projects through continuous professional development

• Apply industry and compensation expertise to deliver tailored client solutions 

• Proactively identify client needs to generate new business opportunities

People

• Lead a team of associates, managing experienced talent, and facilitating the development of less experienced associates through coaching and mentoring.

• Contribute to building an employer of choice culture that consists of top performing associates committed to client satisfaction, teamwork & excellence in all that is done

Qualifications

An ideal candidate should combine strong analytical capabilities with business acumen and client engagement skills. He/She should meet the following criteria:

Education

• Bachelor’s degree or above in a relevant field, such as:

  • Mathematics, Statistics, Business Administration, Finance, Human Resources, Economics, Industrial-Organizational Psychology, Sociology, Data Science or Applied Analytics

  • Advanced degrees (e.g., MBA, Master’s in HR, Economics, or Analytics) are a plus

Professional Experience

• Minimum 15 years of relevant work experience in human resources, data analysis, Compensation & Benefits, Survey Research, Management Consulting or a related field

Technical & Analytical Skills

• Solid understanding of statistical methods, data analysis, data interpretation, insight generation, and presentation

• Proficiency in Microsoft Excel, Word, PowerPoint, Python and other data analysis programs

• Ability to produce high-quality written deliverables, including business reports or proposals

• Strong attention to details and accuracy in data handling and analysis

Communication & Collaboration

• Excellent written and verbal communication skills in English and Mandarin

• Ability to present ideas clearly, logically, and persuasively

• Comfortable interacting with clients and stakeholders at all levels

• Demonstrates initiative, ownership, and a collaborative mindset

• Strong interest in building a long-term career in the consulting profession

Resilience & Mindset

• Demonstrate a positive and solution-oriented mindset, especially when facing setbacks or ambiguity

• Able to quick recover from challenges and maintain focus under pressure

• Capable of managing high workloads and fast-paced environments while maintaining personal well-being and productivity
   

Equal Opportunity Employer