At ABB, we help industries run leaner and cleaner-and every person here makes that happen. You'll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to:

Manager Product Field Performance

__

In this role, you will provide advanced technical support for ABB's medium voltage drives, playing a key part in our global service network. Based in Turgi, Switzerland, you'll apply your skills to optimize and maintain drives used for process control and energy savings. As a technical specialist, you'll collaborate with peers across development and service, converting learnings into sustainable improvements. If you're looking for a dynamic, engaging position in a multidisciplinary environment, join us and help shape the future of sustainable energy solutions.

The work model for the role is: hybrid #LI-hybrid

You will be mainly accountable for:

• Managing resolution of complex service cases onsite (hands-on) and bringing back learnings for continuous product improvement
• Taking the leading role to exceed the expected field performance of an evolving product
• Providing technical guidance to other support levels and ensuring the know-how transfer between service and support functions. ·
• Establishing and guiding cross functional resolution expert teams and making sure that lessons learnt are shared within the organization
• Contributing to the continuous development of our business, by driving product improvements based on field learnings.
• Contribution to our 24/7 service support availability

 

Qualifications for the role:

• Bachelor's or master's degree in engineering, or an equivalent technical qualification
• No previous work experience is required; candidates should meet the education requirements and demonstrate the relevant skills. On-the-job training will be provided.
• Open-minded and flexible, with availability for global travel on demand and field interventions
• Structured and methodical approach to work
• Strong motivation to learn and develop
• Ability to drive innovation and product improvement
• Solution-oriented mindset, with the flexibility and creativity to explore different approaches
• Good command of English; additional languages are an advantage

 

More about us

ABB System Drives is a global supplier of high-power, high-performance drives, drive systems and packages for industrial processes and large infrastructure applications. With our industry leading technology and global support, we help our customers, partners and equipment manufacturers with asset reliability, performance improvement and energy efficiency in mission critical applications. Our people and culture are the foundation of our success. We all together make the difference for our customers every day.

We look forward to receiving your application (documents submitted in English are appreciated). The recruiting process is being led by Zaneta Pawlak-Pierzchala, Talent Partner ABB Switzerland Ltd. If you want to discover more about ABB, take another look at our website www.abb.com. ABB Data Privacy Statement: https://new.abb.com/privacy-notice/candidate

Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.

Ready to make an impact?

Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.