Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Account Delivery Management
Good to have skills : Account Management
Minimum 2 year(s) of experience is required
Educational Qualification : 15 years of formal education - Graduate

Summary: As an Application Support Engineer, you will be responsible for identifying and solving issues within multiple components of critical business systems. Your typical day will involve acting as a software detective, utilizing your expertise in Account Delivery Management to provide a dynamic service to our clients. Roles & Responsibilities: - Provide technical support for critical business systems, utilizing your expertise in Account Delivery Management to ensure timely resolution of issues.- Collaborate with cross-functional teams to identify and troubleshoot complex technical issues, utilizing your strong problem-solving skills to provide effective solutions.- Develop and maintain strong relationships with clients, utilizing your expertise in Account Management to ensure client satisfaction and retention.- Contribute to the development and implementation of best practices and standard operating procedures, utilizing your experience in Application/Cloud Support to drive continuous improvement. Professional & Technical Skills: - Must To Have Skills: Expertise in Account Delivery Management.- Good To Have Skills: Experience in Account Management.- Strong problem-solving skills, with the ability to troubleshoot complex technical issues.- Excellent communication and interpersonal skills, with the ability to develop and maintain strong relationships with clients.- Experience in Application/Cloud Support, with a solid understanding of best practices and standard operating procedures. Additional Information: - The candidate should have a minimum of 2 years of experience in Account Delivery Management.- The ideal candidate will possess a strong educational background in Software Engineering, Computer Science, or a related field, along with a proven track record of delivering impactful solutions.- This position is based at our Bengaluru office.

Qualifications:

15 years of formal education - Graduate