Overall Objective:

• Application, Synthetic and infrastructure Monitoring using Dynatrace SaaS
• Use of Dynatrace to monitor/troubleshoot application's Performance and availability. Use of Dynatrace to set up alerting.
• Producing reports to meet application and infrastructure planning and management needs, on both a regular and ad-hoc basis.
  
• Providing advice and consultancy to management and technical teams on performance, capacity and availability matters, diagnostics and root cause analysis.
• Ensure that all relevant processes and procedures are adhered to.

Qualification & Experience

 

•  Minimum 5-6 years relevant experience   monitoring domain

•  Graduate of any discipline

•  Knowledge on "Python" language/Unix Systems

•  Shell scripting knowledge (Desirable)

•  Strong analytical and numerical skills

•  ITIL V3 Knowledge

•  Good knowledge on IT Infrastructure

 

Technical 

• Technical understanding sufficient for availability and performance management
• - Dynatrace SaaS
• - Set up of alerting profiles, auto tags, maintenance windows, Custom events in Dynatrace
• - Use of Dynatrace APIs to create reports
• - Python' programming (desirable)
• - TCP/IP network knowledge
• - Knowledge in UNIX, NT, W2000/3, and Oracle - SQL
• - Unix Shell scripting
• - Knowledge on Different OS systems
• Understanding of the needs and concepts of cross-platform, business process oriented systems management.
• Data manipulation and reporting skills.

Functional / Domain 

• Good understanding of ITIL Concepts
• ITIL v3 Foundation Certification (Desirable)
• Strong trouble shooting capability

A fundamental grasp of AI tools will be an added benefit. 

 

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. 

 At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matter, and nurtures a culture grounded in integrity, fairness, inclusion and trust. 

 We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations. 

 Great to have you on board. Let's care for tomorrow.