Operations Program Manager , Devices Global Logistics

DESCRIPTION:

Amazon Devices represents one of our highest growth business units. This position provides an exciting opportunity to support Amazon Devices availability for consumers in the retailer stores across Japan. This position will be based out of Tokyo. The primary responsibility of this role is to drive end-to-end warehouse operations and retail distribution for our Devices portfolio across Japan's offline channel network. Additionally, the role involves processing of sellable/overstock returns and buyback from channels and issuing credit notes to retailers.
A successful candidate requires strong analytical capabilities and cross-functional collaboration with account management, business development, and operations teams to maintain optimal stock levels at retail locations. This role demands proficiency with inventory management systems and platforms, including capacity planning for both standard operations and peak periods. The role will be needed to manage warehouse operations across multiple regions.

Key job responsibilities
•Monitor factory shipments and ensure on-time warehouse delivery
•Plan and optimize warehouse capacity utilization
•Execute timely shipment processing and distribution to retail stores and distribution centers
•Manage sellable returns, overstock, and retailer buyback programs
•Coordinate new product launches to meet street date requirements
•Conduct quarterly inventory audits and maintain accuracy standards

BASIC QUALIFICATIONS:

- Bachelor's degree
- Experience in warehouse operations and logistics or equivalent
- 4+ years of transportation and supply chain experience
- Experience within e-commerce or Retail fields
- Knowledge of and proficiency in Excel and SQL
- Speak, write, and read fluently in Japanese
- Speak, write, and read fluently in English, and have the ability to take direction in English

PREFERRED QUALIFICATIONS:

- Experience leading cross-functional teams to deliver projects on tight deadlines
- Experience leading teams and driving results through team members
- 5+ years of defining and implementing process improvement initiatives using data and metrics experience
- Experience in managing multiple, competing priorities simultaneously
- Experience owning end-to-end programs to drive results
- Master's degree or PG diploma in Operations Management

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