DESCRIPTION:

The Global Product Verification (GPV) team is Amazon's premier product authentication and verification team, protecting marketplace integrity through comprehensive product verification systems. We specialize in seller verification, strategic product procurement, and implementing comprehensive authentication standards. By focusing on PQ metrics, we tackle critical challenges including counterfeit prevention, expiration compliance, and product condition accuracy. Through collaborative partnerships with internal and external stakeholders, we ensure Amazon remains the most trusted destination for authentic products worldwide.

Key job responsibilities
As a GPV Investigator, you will be part of a team responsible for inspecting and auditing products sold by third-party sellers on Amazon.com store for various defects impacting Amazon's customers. You will leverage various tools (microscopes, x-ray, et al), systems, standard operating procedures and job aids to assist in identifying product quality defects across a range of programs.The below are key areas of responsibility of this role:


A day in the life
As a GPV Prod Compliance Specialist I
, here's what your typical day-to-day activities look like:
* Conduct product investigations
* Follow established investigation procedures
* Focus on low to medium complexity issues
* Update investigation tracking systems
* Attend team meetings
The role focuses on building expertise in Global Product Verification (GPV) investigation techniques, which involves verifying that products meet global quality standards, analyzing product deviations, conducting product investigations across international markets, and contributing to GMP compliance and the overall quality system.

BASIC QUALIFICATIONS:

- 3+ years of quality assurance engineering experience, or Bachelor's degree in engineering, statistics, computer science, operations research, business analytics, information systems or equivalent
- Experience using computers and the internet
- Experience with the Microsoft Office Suite including Word, Outlook, and Excel
- Experience working with large datasets, determining trends/patterns which can be used for value decisions

PREFERRED QUALIFICATIONS:

- Bachelor's degree in mechanical engineering, electrical engineering, material science, physics or equivalent, or Associate's degree
- 2+ years of fraud/risk investigations experience
- 3+ years of implementing metric-based strategies utilizing continuous improvement concepts, or 2+ years of fraud identification and detection, investigation and analysis for root causing and providing suitable preventive mechanisms experience

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.