DESCRIPTION:

If you are looking for an opportunity to solve deep technical problems and build innovative AI-powered experiences in a fast-paced environment while working with smart, passionate software developers, this might be the role for you.

Within the Transportation Technology and Services organization, Aspen is building the future of intelligent operations for Amazon Relay. Our mission is to develop Relay Assistant (Relay Compass) - an AI-powered operating system that helps carriers manage freight operations through conversational, proactive, and agent-driven workflows. We believe the next generation of logistics software will move beyond static workflows and dashboards toward intelligent assistants that understand context, reason across systems, and help carriers make better operational decisions in real time.

Aspen combines advances in large language models, agentic AI, voice experiences, orchestration frameworks, and deep transportation domain integrations to simplify the complexity of middle-mile logistics. Our vision is to create a trusted, intelligent companion for carriers that can assist with everything from load discovery, fleet operations, and disruption management to support, coaching, and workflow automation. By embedding AI directly into the Relay experience, we aim to reduce operational friction, surface actionable insights proactively, and enable carriers to focus on growing their business while delivering safely and reliably for Amazon.

Our team is pioneering new capabilities across conversational AI, multi-agent systems, memory and context management, voice interfaces, evaluations, guardrails, experimentation frameworks, and real-time operational intelligence. We work closely with partner teams across Amazon to build scalable, secure, and highly reliable AI systems that can operate at Amazon scale.

Our team is actively seeking motivated and multi-talented individuals who are passionate about reinventing transportation and logistics through applied AI and large-scale distributed systems.

About the team
Please go through https://w.amazon.com/bin/view/RSPT/RCS/ASPEN/

BASIC QUALIFICATIONS:

- 3+ years of non-internship professional software development experience
- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
- 2+ years of software development engineer or related occupational experience
- 1+ years of designing and developing large-scale, multi-tiered, multi-threaded, embedded or distributed software applications, tools, systems, and services using: C#, C++, Java, or Perl experience
- 1+ years of Object Oriented Design experience
- Bachelor's degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field
- Experience programming with at least one software programming language

PREFERRED QUALIFICATIONS:

- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
- Bachelor's degree in computer science or equivalent

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, WA, Bellevue - 143,700.00 - 194,400.00 USD annually