DESCRIPTION:

The Seasonal Trainer is responsible for the execution of Behind the Smile, a new Tier 1 new hire on boarding program within RDC, with a focus on providing a welcoming, exciting, and engaging new hire experience. The Seasonal Trainer plays a key role in driving the success of the on boarding program by supporting new hires in acclimating to their roles and feeling connected to Amazon culture. The Seasonal Trainer also works with operations managers, area managers, production assistants and associates to constantly improves the long-term capabilities of the area to which they are assigned.



Key job responsibilities
• Execute a consistent, best-in-class new hire experience in a rapid and complex changing work environment
• Using a hands-on approach, engage and excite newly hired employees in a welcoming and supportive environment
• Drive operational mechanisms to ensure an exceptional, reliable onboarding experience
• Facilitate a smooth transition from onboarding to in-path training while remaining engaged and acting as a resource for new hires
• Analyze and interpret metrics to identify areas for continuous improvement
• React quickly to serve as a resource for specific barriers and determining the correct steps to resolve.
• Drive effective teamwork, communication, and collaboration across disparate groups with competing priorities.
• Support a 24/7 environment that has multiple shifts and seasonal staffing ramps to meet customer demand.
*Amazon Operations and Distribution is a 24/7 environment and shifts may change due to business needs. Full shift flexibility including holidays, nights, and weekends is needed for this role.

BASIC QUALIFICATIONS:

- Experience in driving process and tool improvements

PREFERRED QUALIFICATIONS:

- High school diploma or equivalent
- Experience using strong customer service, communication, and interpersonal skills

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

The starting pay for this position is listed below, including the base pay rate plus the highest available shift differential which applies depending on the shift you select. As a total compensation company, additional earnings may include shift differentials and overtime pay. Final pay will be based on factors including shift selection and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits.

USA, AZ, GOODYEAR - 19.00 - 19.00 USD hourly