DESCRIPTION:

About the Role: We're looking for an exceptional Senior Program Manager to lead and scale high-impact programs across the organization. This role combines strategic leadership with operational execution to drive the growth and success of complex, cross-functional initiatives while ensuring seamless coordination across multiple teams and workstreams.

This role presents a unique opportunity to drive transformational impact while working at the intersection of operations, technology, and business strategy. The ideal candidate will lead high-visibility programs that deliver measurable results at scale. If you're passionate about building scalable operations, driving program excellence, and leading high-impact initiatives in a fast-paced environment, this role offers the chance to make a lasting impact on the business.

Key job responsibilities
Strategic Operations Leadership • Lead the design and execution of large-scale programs across multiple business units and geographies • Develop and execute integration strategies across cross-functional teams and operational workstreams • Design and implement scalable operational frameworks focusing on efficiency and cost optimization • Create and manage performance measurement systems to track program success and business impact

Program Development & Execution • Own end-to-end strategy development and execution for complex, multi-phase programs • Drive program expansion and optimization to improve operational efficiency and reduce costs • Develop comprehensive onboarding processes, playbooks, and growth strategies for new initiatives • Establish and monitor key performance indicators for program effectiveness • Lead initiatives to enhance customer and stakeholder experience through improved operational capabilities

Stakeholder Management & Collaboration • Build and maintain strong partnerships across Operations, Product, Technology, and Business teams • Manage multiple concurrent projects and initiatives across diverse stakeholder groups • Ensure alignment between program objectives, operational capabilities, and business requirements • Drive continuous improvement across the program lifecycle and value chain

BASIC QUALIFICATIONS:

- Bachelor's degree
- Experience managing teams
- Experience in program or project management
- 6+ years of program or project management experience
- English Language - Reading, Writing and Speaking

PREFERRED QUALIFICATIONS:

- Experience implementing repeatable processes and driving automation or standardization

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

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