DESCRIPTION:
At Amazon, we're working to be the most customer-centrist company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is one of the most recognisable brand names in the world and we distribute over a billion shipments each year to our loyal customers. The EU Transportation Operations Management team is seeking Area Managers to work in our Amazon EU sites and manage operations in our yards. If you thrive in a challenging and fast-paced environment, we might be your perfect match. We don't like to sit still, which is why we always treat every day like its day one. It's that kind of spirit that drives our success now and in the future. And you could be part of it.
The Yard Area Manager is responsible for managing yard operations in coordination with Dock, Receive and Ship teams to ensure FIFO processing and mitigate CX impact risks. An ideal candidate has a background in transportation operations and has excellent program management skills. He/she has the ability to lead and mentor people; analyse data and make sound recommendations in an often ambiguous environment. One of the main responsibilities in this role is to standardise and improve processes; while analysing and eliminating root cause of defects within the current systems. This job will require exceptional communication skills and the ability to influence change at a local (facility) and global level.
Key job responsibilities
Key job responsibilities
- Create, oversee, and drive a culture of safety and wellbeing
- Analyse and implement changes to keep quality and productivity at a consistently high level
- Oversee projects to streamline processes, optimize productivity and increase quality of service for customers within your area of responsibility
- Analyse shift performance against relevant business objectives, and put in place actions to improve our operational excellence
- Work collaboratively with management-level colleagues to standardize shift practices
A day in the life
A day in the life
You'll work on a shift pattern at one of our sites, making sure it is as productive as it can be. Your main focus will be to own and drive a culture of safety and uphold quality and shift performance standards. You'll also oversee process improvements within your area and drive implementation.
A typical day is varied, everything from routine team management and daily operational responsibilities to process improvement and wide-scale operational contingency tasks. You'll also be a role model and mentor to new managers.
BASIC QUALIFICATIONS:
- Advanced degree, or Bachelor's degree
- Experience in people management and team development
- Experience communicating with a wide range of stakeholders, including your peers and leadership
- Master's degree, or experience using data to influence business decisions
- Speak, write, and read fluently in English at C1 level or above
PREFERRED QUALIFICATIONS:
- Knowledge of Six Sigma tools, Lean techniques, PMP or similar standards preferred