Position Responsibilities:

• Handle incoming and outgoing calls from national chain retail partners to manage account inquiries, order processing, and issue resolution
• Foster collaboration with corporate and store-level contacts to drive growth and enhance sales opportunities
• Develop and maintain strong relationships with distributor personnel, corporate buyers, and suppliers to understand and meet customer needs effectively
• Utilize Electronic Data Interchange (EDI) systems for efficient processing of orders, invoices, and payments to support inside sales functions
• Monitor performance metrics and sales activities to track progress against set objectives and identify areas for improvement
• Leverage data and insights to influence sales strategies and support brand and category growth within the assigned accounts
• Other duties as assigned

Required Education and Experience:

• High School Diploma/General Education Diploma with 0 to 2 years of related experience