This position will support multiple facilities with regional travel required.

Position Responsibilities: 

• Lead regional field technology operations, ensuring reliable service delivery, technology performance, and operational excellence across supported locations
• Develop and execute regional field technology strategies, standards, and operating plans that support business and automation objectives
• Build organizational capability through workforce planning, talent development, succession planning, and leadership coaching
• Establish and monitor service, performance, and customer experience metrics to drive continuous improvement across the region
• Lead regional budgeting, resource planning, vendor management, and technology investment decisions
• Partner with business leaders to align technology capabilities with operational priorities and future growth initiatives
• Ability to travel up to 50%
• Other projects or duties as assigned

Required Education and Experience: 

• Bachelor’s Degree in Computer Science, Information Systems, Engineering, or a related discipline with 6 plus years of related experience and 3 plus years of leadership experience or High School Diploma/General Education Degree (GED) with 9 plus years of specific experience and 5 plus years of leadership experience
• Working knowledge of Microsoft 365, Active Directory, endpoint management tools, and enterprise networking environments
• Experience with IT service management platforms, including ServiceNow
• Experience managing budgets, vendors, and technology investments

Preferred Education and Experience: 

• Master’s Degree
• Experience supporting manufacturing, distribution, consumer packaged goods (CPG), beverage, or other multi-site operational environments
• Experience leading infrastructure, networking, wireless, endpoint, mobile device, and workplace technology operations
• Experience managing large-scale technology initiatives, including service transitions, automation, and operational technology deployments
• Relevant certifications such as ITIL, Project Management, Apple, Microsoft, or other industry-recognized technical credentials