Position Responsibilities:

• Lead analysis of complex business problems and support implementation of supply chain solutions
• Translate business requirements into system and process outcomes
• Own end-to-end delivery of initiatives
• Lead process improvement initiatives across systems, processes, and users
• Drive adoption of system capabilities
• Support KPI performance and improvement planning
• Other projects or duties as assigned

Required Education and Experience:

• Bachelor’s Degree in Supply Chain, Business, Engineering, Information Systems, or related discipline and 2 plus years of experience in supply chain operations, supply chain systems, or supply chain analytics or High School Diploma/General Education Degree (GED) and 5 plus years of specific experience
• Strong working knowledge of supply chain processes (e.g., demand planning, replenishment, inventory management, order management, or logistics)
• Experience working with supply chain or enterprise systems (e.g., planning systems, ERP, CRM, or similar platforms supporting supply chain operations)
• Proven ability to lead issue resolution, including coordinating with business stakeholders, IT teams, and application owners
• Experience managing change control, testing (UAT), and production support activities

Preferred Education and Experience:

• Master’s Degree
• Proficient in process mapping and use of process mapping tools (Visio, SmartDraw, Lucidchart, Tallyfy, etc.)
• Experience with Salesforce Service Cloud or other Salesforce applications
• Experience with Supply Chain Planning applications
• Working knowledge of Power BI, Tableau or other reporting solution
• Understanding of Project Management methodologies (Agile, Waterfall, Scrum, Kanban, Lean, Critical Path Method (CPM) or PRINCE2)