Technical Services Manager

Luton | Up to £55,000 per annum

We're looking for an experienced Technical Services Manager to lead the technical delivery of a busy facilities management operation in Luton.

This is a varied, hands-on leadership role where you'll be responsible for ensuring hard services are safe, compliant, efficient and consistently delivered to a high standard. You'll work closely with both the client and operational teams, providing technical expertise while creating a positive, collaborative approach across the wider contract.

What you'll be doing

You'll take responsibility for the everyday performance of technical services on site, ensuring maintenance activity, compliance and service delivery remain firmly on track.

Key areas of responsibility will include:

• Leading on-site technical teams and specialist contractors
• Overseeing planned and reactive maintenance activity
• Ensuring statutory, health & safety and contractual compliance
• Monitoring performance against agreed KPIs and SLAs
• Building strong working relationships with the client and key stakeholders
• Supporting operational meetings, service reviews and technical escalations
• Monitoring costs and identifying opportunities to improve efficiency
• Driving improvements in service standards, processes and ways of working
• Working collaboratively with catering and wider facilities teams to deliver a joined-up service

What you'll bring

We're looking for someone with a strong technical FM background who combines practical knowledge with confident leadership.

You'll have:

• Proven technical management experience within facilities management
• Relevant technical qualifications
• A strong understanding of maintenance, compliance and health & safety requirements
• Experience leading and developing operational teams
• Confidence managing contractors and specialist service partners
• Strong client and stakeholder management skills
• A proactive and organised approach, with the ability to resolve issues quickly and effectively

The person

You'll be someone who enjoys being close to the operation and visible with your team. You'll know what good technical service delivery looks like, be comfortable challenging standards when needed and have the credibility to build strong relationships at all levels.

Above all, you'll bring a practical, solutions-focused approach and take real ownership for creating a safe, reliable and well-run environment.

Job Reference: com/0311/45364001/52833170/SU #14Forty

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!