Position Overview

Role Description

We are seeking a Site Reliability Engineer (SRE) to improve the reliability, availability, performance, and operational readiness of our production services. The successful candidate will combine strong observability, incident management, cloud, DevOps, and automation skills to identify issues, reduce operational risk, and drive continuous improvement.

What we’ll offer you

As part of our flexible scheme, here are just some of the benefits that you’ll enjoy,

• Best in class leave policy.
• Gender neutral parental leaves
• 100% reimbursement under childcare assistance benefit (gender neutral)
• Sponsorship for Industry relevant certifications and education
• Employee Assistance Program for you and your family members
• Comprehensive Hospitalization Insurance for you and your dependents
• Accident and Term life Insurance
• Complementary Health screening for 35 yrs. and above

Your key responsibilities

• Design, implement, and maintain monitoring, dashboards, alerts, and operational views using Splunk and New Relic.
• Correlate metrics, logs, and distributed traces to diagnose service degradation, detect emerging risks, and accelerate root-cause analysis.
• Define and track service-level indicators (SLIs), service-level objectives (SLOs), and error budgets; use them to guide alerting and reliability priorities.
• Develop actionable alerts in New Relic and Splunk, continually tuning thresholds and reducing alert noise.
• Lead or support production incident investigation, troubleshooting, mitigation, recovery, and post-incident reviews.
• Perform structured root-cause analysis and convert findings into preventive and corrective actions.
• Work within change-management, production-support, and operational-governance processes.
• Manage incidents, changes, problems, and operational work through tools such as ServiceNow.
• Create and maintain runbooks, standard operating procedures, troubleshooting guides, architecture notes, and knowledge articles.

Your skills and experience

• Strong understanding of observability principles and the correlation of metrics, logs, and traces.
• Hands-on experience with Splunk and New Relic, including dashboard creation, alert configuration, and monitoring strategy.
• Good understanding of SRE concepts, including SLIs, SLOs, error budgets, incident response, and reliability engineering practices.
• Strong analytical and troubleshooting skills, with demonstrated ability to identify root causes in complex production environments.
• Experience in production operations, change management, incident management, and operational support.
• Working knowledge of incident and change tracking tools such as ServiceNow.
• Good understanding of GCP services, particularly BigQuery and Cloud Run.
• DevOps and CI/CD experience, including hands-on work with GitHub and GitHub Actions.
• Good understanding of deploying and supporting applications on OpenShift.
• Proficiency in Unix shell scripting and Python.
• Strong written communication and process-documentation skills.
• Familiar with Agile Team management tools (JIRA, Confluence)
• Bachelor's degree from a college or university with an focus on IT or data evaluation and / or comparable professional experience

Proven ability to leverage AI tools to enhance productivity, optimise workflows to solve business problems, while applying critical judgment to ensure responsible and ethical use of data and AI outputs.

How we’ll support you

• Training and development to help you excel in your career.
• Coaching and support from experts in your team.
• A culture of continuous learning to aid progression.
• A range of flexible benefits that you can tailor to suit your needs.

About us and our teams

Please visit our company website for further information:

https://www.db.com/company/company.html

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.
Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.
We welcome applications from all people and promote a positive, fair and inclusive work environment.