Operations Expert (POLM)

Position Overview

Role Description

• The Client Support role is responsible for supporting the onboarding, transition, and lifecycle management of client portfolios across multiple business lines. The role focuses on coordinating portfolio setup activities, managing onboarding and lifecycle events, and working closely with internal teams and external partners to ensure portfolios are set up accurately and supported throughout their lifecycle.

What we’ll offer you

As part of our flexible scheme, here are just some of the benefits that you’ll enjoy,

• Best in class leave policy.
• Gender neutral parental leaves
• 100% reimbursement under childcare assistance benefit (gender neutral)
• Sponsorship for Industry relevant certifications and education
• Employee Assistance Program for you and your family members
• Comprehensive Hospitalization Insurance for you and your dependents
• Accident and Term life Insurance
• Complementary Health screening for 35 yrs. and above

Your key responsibilities

• Support onboarding of new client portfolios, including new wins, mandate launches, custody changes, restructures, and terminations
• Coordinate portfolio setup, amendments, and go‑live readiness across internal systems and platforms
• Ensure required data, documentation, and approvals are received prior to portfolios going live
• Track onboarding and lifecycle activity using Client Support logs and trackers
• Act as a liaison between Product, Investment Teams, Operations, Technology, Custodians, and vendors
• Identify and resolve onboarding issues, risks, or delays through active coordination
• Support process improvements and efficiency initiatives within onboarding and lifecycle workflows

Your skills and experience

Experience

• Experience in Client Support, Portfolio Services, Investment Operations, or Asset Management Operations
• Experience supporting portfolio onboarding and lifecycle activities

Skills

• Understanding of portfolio onboarding and lifecycle processes
• Experience working with investment operations systems and platforms (e.g., Aladdin, custody or vendor platforms)
• Strong organizational skills with attention to detail
• Ability to manage multiple priorities and onboarding events simultaneously
• Strong communication and coordination skills across teams
• Comfortable working in a fast‑paced, deadline‑driven environment

How we’ll support you

• Training and development to help you excel in your career.
• Coaching and support from experts in your team.
• A culture of continuous learning to aid progression.
• A range of flexible benefits that you can tailor to suit your needs.

About us and our teams

Please visit our company website for further information:

https://www.db.com/company/company.html

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.
Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.
We welcome applications from all people and promote a positive, fair and inclusive work environment.