About Ellucian

Ellucian powers innovation for higher education, partnering with approximately 3,000 customers across 50 countries, serving more than 21 million students. Ellucian's AI-powered platform, trained on the richest dataset available in higher education, drives efficiency, personalized experiences, and strengthened engagement for all students, faculty and staff. Fueled by decades of experience with a singular focus on the unique needs of learning institutions, the Ellucian platform features best-in-class SaaS capabilities and delivers insights needed now and into the future. These solutions and services span the entire student lifecycle, including data-rich tools for student recruitment, enrollment, and retention to workforce analytics, fundraising, and alumni engagement. Ellucian's innovative solutions, vast ecosystem of partners and user community of more than 45,000 provides best practices leading to greater institutional success and achieving better student outcomes.

About the Opportunity

Ellucian is seeking a Colleague Finance Functional Consultant to partner with colleges and universities, helping them optimize their financial systems, streamline business processes, and maximize the value of their Ellucian solutions.

In this customer-facing role, you'll leverage your knowledge of Colleague Finance and higher education financial operations to help institutions solve business challenges, implement new functionality, and improve how they manage their financial processes. You'll work closely with customers to understand their needs, troubleshoot issues, recommend solutions, and support their ongoing technology transformation.

This is a great opportunity for someone with hands-on Colleague Finance experience who enjoys problem-solving, working directly with customers, and making a meaningful impact in higher education. Whether your background is in a university Finance Office or higher education technology consulting, you'll have the opportunity to build on your expertise while helping institutions modernize their operations and get the most out of their technology investments.

Where You Will Make an Impact

• Provide functional consulting and support to higher education customers using Ellucian's Colleague Finance solution, helping institutions maximize system functionality and operational efficiency.

• Partner with customers to understand their business needs, evaluate existing financial processes, and recommend improvements that enhance efficiency and system utilization.

• Assist customers with implementing new functionality, configuring solutions, and optimizing existing Colleague Finance processes.

• Troubleshoot functional issues within Colleague Finance, collaborating with customers and internal teams to identify and implement solutions.

• Support business process reviews, requirements gathering, and application prototyping sessions to identify opportunities for improvement.

• Translate customer business requirements into functional specifications for reporting, interfaces, system enhancements, and customizations.

• Assist in developing and executing test plans and scripts for system upgrades, patches, enhancements, and configuration changes.

• Collaborate with customers to validate that system updates and modifications meet their business requirements.

• Develop clear documentation, including business processes, functional requirements, testing procedures, and user guidance.

• Support customer training initiatives by developing training materials and delivering functional knowledge-sharing sessions when appropriate.

• Partner with other consultants and internal teams to complete assigned projects within established timelines and scope.

• Build strong customer relationships by providing responsive support, practical recommendations, and a positive consulting experience.

• Support customers as they adopt new capabilities and transition toward modern, SaaS-based solutions.

• Perform other duties as assigned.

What You Will Bring

• Minimum of 3 years of relevant experience working in a higher education Finance Office, financial systems environment, or higher education functional consulting role.

• Hands-on experience working with Ellucian Colleague Finance, including an understanding of its functionality and common business processes.

• Working knowledge of higher education financial operations, such as general ledger, accounts payable, purchasing, budgeting, financial reporting, or related business office functions.

• Familiarity with higher education business processes and how financial systems support institutional operations.

• Experience troubleshooting functional system issues, evaluating business processes, and recommending practical solutions.

• Ability to gather business requirements and translate them into functional recommendations or system improvements.

• Experience supporting system testing, upgrades, enhancements, or configuration changes.

• Strong analytical, problem-solving, and organizational skills.

• Effective written and verbal communication skills, with the ability to collaborate with customers, technical teams, and business stakeholders.

• Ability to manage assigned tasks and projects, prioritize competing needs, and meet established deadlines.

• A customer-focused mindset with an interest in learning, collaboration, and continuous improvement.

• Preferred experience with Colleague Student Finance (Student Accounts Receivable) and an understanding of its integration or touchpoints with Colleague Finance, supporting Colleague Finance implementations, enhancements, or optimization projects, experience participating in business process improvement initiatives within a college or university, exposure to SaaS environments, cloud-based solutions, or higher education technology modernization initiatives, previous experience providing functional consulting, customer support, or training to higher education institutions.

What makes #Ellucianlife

• Comprehensive health coverage: medical, dental, and vision  
• Flexible time off  
• Thrive Flex Lifestyle Account (LSA) that allows you to contribute towards your health, financial or learning interests
• 401k w/ match & BrightPlan - to help you save for the future
• Parental Leave
• 5 charitable days to support the community that supports us
• Telemedicine
• Wellness
  
  • Headspace Care (mental health)
  • Wellbeats (virtual fitness classes)
• RethinkCare & Wellthy- caregiver support
• Diversity and inclusion programs which provide access to internal employee resource groups  
• Employee referral bonuses to encourage the addition of great new people to the team
• We Foster a learning culture with:
  o Education Assistance Program
  o Professional development opportunities
  o LinkedIn Learning

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