Accounts Receivable Supervisor

Your mission:

Would you like to join a newly created team in Riga?

The Accounts Receivable Supervisor has a dual role: to control the accounts receivable (AR) for assigned B2B customers while supporting the Finance Manager in the coordination of the Accounts Receivable team. The main responsibilities are to ensure that the credit management guidelines are adhered to, to monitor the overdue outstanding and monitor/reduce the DSO (Days Sales Outstanding) by ensuring that payments are made on time. Controls the B2C automatic workflows

This is a great opportunity to join Epson as we establish our brand-new office in Riga. You’ll be a founding member of our Epson Business Services team, collaborating with colleagues locally across functions such as finance, supply chain and logistics. You’ll also work closely with Epson teams all over Europe. 

What you will do:

• Supervise, coordinate and support the day to day accounts receivable activities across the AR team to ensure effective workload distribution, timely delivery and consistent process adherence.
• Undertake hands on accounts receivable activities:
  • As early as possible, process incoming payments (bank transfers, checks, credit cards, direct debits, etc.) accurately and on time.
  • Process T2 outgoing payment.
  • Process Cross settlement AP/AR.
  • Reconcile customer accounts and resolve discrepancies.
  • Monitor outstanding receivables and follow up with customers for payment status.
  • B2C: Online business: Check that all Online business / payment reconciliation from Payment Provider is well performed according to the automatic process, escalate any bugs in automation algorithm to EBS Team Leader and related credit controller impacted. Propose write off.
  • Post and allocate payments against invoices.
  • Manage email box and escalate requests that cannot be addressed within the standard process.
  • Prepare AR aging reports and various dashboard / assist in monthly/quarterly closing.
• Act as the first escalation point for the more complex situations and  collaborate with Sales, Customer Service, Accounts Payable and Credit Control Team to resolve billing or payment issues on smaller specific type of business.
• Maintain consistency of customer files, data, credit limits, and communicate with the Credit Control Team any change in customer habits, insurance notifications, and escalate any requests falling outside the defined scope.
• Monitor KPIs and operational metrics, and report performance to EBS Finance Manager and central Credit Control team.
• Contribute to continuous improvement of AR processes, tools and practices, including standardisation and workflow optimisation.
• Assist in audits and compliance reporting as needed.
• Ensure compliance with company procedures and J-Sox requirements.

What we ask for:

• Bachelor degree in Finance or ability to work and interact at this level.
• Thorough knowledge of customer accounting principles (debit/credit, asset account, charge account).
• Microsoft Office (especially Excel and Outlook).
• Experience in using SAP (FI/CO).
• Good communication skills.
• Understanding of the distribution business.
• Ability to guide and supervise others on day-to-day tasks without formal line management authority.
• Strong communication skills and the ability to build productive relationships with internal stakeholders.
• Good English language skills (written and spoken) for communication with colleagues across Europe.

We are keen to hear from you even if you don’t match all listed requirements, but you identify with our brand and passion for innovation.

What we offer:

Monthly salary: 1800 EUR gross

Benefits:

• Annual bonus
• Health insurance
• Hybrid working model (3+2)
• Well-being and recognition programs
• Development programs
• Vision care support
• Employee discounts on Epson products

Our heritage  

We aspire to be an indispensable company, trusted throughout the world for our commitment to openness, customer satisfaction and sustainability. We respect individuality while promoting teamwork, and we are committed to delivering unique value through innovative and creative solutions.

Our commitment to the environment

We all have a role to play in building a better future. For Epson, being a sustainable company means being mindful of every aspect of our organisation – from the smallest lightbulb to the largest factory. It fuels our innovation, drives our growth, motivates our workforce and, ultimately, to contribute to society.

Our people

We believe a healthy culture, strong values, teamwork, and contribution from a diverse range of individuals will help us to strive for excellence.

Our brand 

Ranked by Clarivate Analytics as a Top 100 Global Innovator brand for the last seven years running.

Epson is an equal opportunity employer. We celebrate diversity and are dedicated to fostering an inclusive environment for all employees. We actively encourage applications from individuals of all protected characteristics and are committed to providing any necessary accommodations during the application and assessment process, as well as upon joining our team.

If you require additional assistance for your application or wheelchair access to our facilities, please email [email protected]. A member of our team will be happy to assist you.