Technical Sales Generalist

Your mission

As a Technical Sales Generalist for our Office Printing department, you will support our local sales teams, customers, and channel partners. In this role. You will translate customer needs into the right technical solutions within Epson’s product portfolio.

The position is based out of our offices in Kista and will include regular business trips.

What you will do

• Build strong relationships with customers and channel partners, engaging early to understand their technical and business requirements.
• Translate customer needs into tailored product or system proposals aligned with our sales strategy.
• Support technical discussions and negotiations with customers and external service providers.
• Manage and support demo units, customer demonstrations, and local exhibitions/events.
• Provide first‑line troubleshooting and product guidance to customers and partners.
• Stay up to date on new products, software, and drivers and share this knowledge with the sales teams and partners.
• Deliver technical expertise at exhibitions, events, and customer presentations

What we ask for

• Previous experience in technical sales or a similar role.
• Experience with 3rd party drivers/software and basic software & hardware testing
• Ideally technical product experience gained in a similar industry
• Troubleshooting, diagnostics, and event/exhibition technical support experience.
• Basic understanding of AV and printing technologies.
• Good knowledge of operating systems (including mobile).
• Structured approach to problem‑solving.
• Ability to communicate confidently at both technical and sales levels (verbal and written).
• Solid computer literacy: Windows, networking, MS Office.

We are keen to hear from you even if you do not match all listed requirements, but you identify with our brand and passion for innovation.

What we offer

Our heritage   

We aspire to be an indispensable company, trusted throughout the world for our commitment to openness, customer satisfaction and sustainability. We respect individuality while promoting teamwork, and we are committed to delivering unique value through innovative and creative solutions.

Our commitment to the environment 

We all have a role to play in building a better future. For Epson, being a sustainable company means being mindful of every aspect of our organisation – from the smallest lightbulb to the largest factory. It fuels our innovation, drives our growth, motivates our workforce and to contribute to society.

Our people  

We believe a healthy culture, strong values, teamwork, and contribution from a diverse range of individuals will help us to strive for excellence. 

Our brand  

Ranked by Clarivate Analytics as a Top 100 Global Innovator brand for the last seven years running.

Epson is an equal opportunity employer. We celebrate diversity and are dedicated to fostering an inclusive environment for all employees. We actively encourage applications from individuals of all protected characteristics and are committed to providing any necessary accommodation during the application and assessment process, as well as upon joining our team. 

If you require additional assistance for your application or wheelchair access to our facilities, please email [email protected] a member of our team will be happy to assist you.