Your mission: 

The Order Fulfilment Specialist ensures timely and accurate conversion of sales orders into delivery instructions, supporting monthly sales volumes exceeding €100M.

The role focuses on optimizing the order-to-cash process, managing delivery creation, and collaborating with internal and external stakeholders to meet service levels and cost-efficiency targets. This includes operational support of data collection and sales commission plan.

What you will do: 

• Create sales deliveries on time to meet customer requirements and support 3PL warehouse KPIs
• Analyze stock availability and sales orders to build efficient, full truck loads and reduce transport costs
• Ensure deliveries meet customer-specific pallet and packaging requirements
• Monitor inbound and outbound flows to identify shortages, backlogs, and delays (especially at month end)
• Act as a point of contact and troubleshooter for delivery, stock, and order issues
• Maintain high-quality SAP data through regular checks and corrections
• Collaborate closely with 3PL partners to ensure smooth order fulfilment
• Support returns management and follow up on claims
• Create and analyze regular and ad hoc reports (service level, backlog, TAT, transport costs)
• Proactively identify risks and suggest improvements to planning and fulfillment processes.

What we ask for: 

• Relevant work experience, ideally in a Supply Chain or Order Fulfilment role or a degree in a related field
• Advanced Excel skills
• Will be good to have ERP system knowledge, preferably SAP or S/4HANA
• Strong problem solving skills and analytical mindset with excellent attention to detail
• Clear and professional communication with internal and external stakeholders
• Fluent English skills (spoken and written) to communicate with colleagues in Europe.

We are keen to hear from you even if you don’t match all listed requirements, but you identify with our brand and passion for innovation.

What we offer: 

Monthly salary from 1500 EUR gross

Benefits:  

• Annual bonus.
• Health insurance. 
• Hybrid working module (3+2). 
• Wellness/Recognition programs. 
• Development programs. 
• Eye care. 
• Employee Discount on Epson products. 

Our heritage  

We aspire to be an indispensable company, trusted throughout the world for our commitment to openness, customer satisfaction and sustainability. We respect individuality while promoting teamwork, and we are committed to delivering unique value through innovative and creative solutions.

Our commitment to the environment

We all have a role to play in building a better future. For Epson, being a sustainable company means being mindful of every aspect of our organisation – from the smallest lightbulb to the largest factory. It fuels our innovation, drives our growth, motivates our workforce and, ultimately, to contribute to society.

Our people

We believe a healthy culture, strong values, teamwork and contribution from a diverse range of individuals will help us to strive for excellence.

Our brand

Ranked by Clarivate Analytics as a Top 100 Global Innovator brand for the last seven years running.

Epson is an equal opportunity employer. We celebrate diversity and are dedicated to fostering an inclusive environment for all employees. We actively encourage applications from individuals of all protected characteristics and are committed to providing any necessary accommodations during the application and assessment process, as well as upon joining our team.

If you require additional assistance for your application or wheelchair access to our facilities, please email [email protected]. A member of our team will be happy to assist you.