About the Business

LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Insurance vertical, we provide customers with solutions and decision tools that combine public and industry-specific content with advanced technology and analytics to help them evaluate and predict risk, improve decision-making, and enhance operational efficiency across the insurance lifecycle.

A key focus of the insurance business is enabling customers to modernize their technology landscape by migrating from legacy systems to more integrated, data-driven platforms. This helps insurers improve speed, accuracy, and scalability while reducing operational and integration complexity.

You can learn more here: https://risk.lexisnexis.com/insurance

About the Team

The Implementation team plays a critical role in delivering successful customer outcomes across the insurance business. The team works closely with customers to deploy, integrate, and operationalize solutions within complex enterprise environments, ensuring platforms are effectively adopted and embedded into day-to-day workflows.

A core part of the team's responsibility is supporting customers through onboarding, configuration, integration, and migration activities, particularly where legacy systems are being replaced or modernized. This requires close collaboration with Client Engagement, Product, Technology, and Customer Success teams to ensure smooth execution and a consistent customer experience.

The environment is highly collaborative and delivery-focused, with a strong emphasis on problem-solving, customer enablement, and managing complexity across multiple stakeholders and systems. Team members are expected to operate as trusted advisors, balancing technical understanding with strong communication and customer-facing execution skills.

About the Role

This is a senior individual contributor role focused on driving customer migration, adoption, and long-term utilization of the modernized insurance platform. The role is responsible for guiding customers through complex transitions from legacy systems to a modern cloud and data-driven platform, ensuring successful change adoption and clear realization of business value.

The individual will act as a trusted advisor to customers, defining migration strategies, identifying adoption risks, and ensuring alignment across internal and external stakeholders. A key part of the role is helping customers understand not only how the platform works, but why it is better-particularly in areas such as APIs, data standardization, AI-enabled workflows, and scalable architecture. Success in this role is measured by effective customer migration, reduced reliance on legacy systems, increased platform adoption, and long-term customer confidence in the modernized ecosystem.

Key Responsibilities

Required Qualifications

The preferred location for this role is Alpharetta, GA; however, we are open to considering remote candidates within the United States. This role may require travel to visit Alpharetta office, visit customers, attending conferences.

Candidates who are interested in this opportunity are encouraged to include a letter with their application, addressed to the hiring manager, outlining why they believe they are a strong fit for this role and how their experience aligns with the responsibilities described above.