To become an Ramp Agent at London City Airport, you'll be passionate about creating the best experience for all our passengers. You will be a team player and be able to maintain a safe and secure working environment.

Throughout your shift, you will deliver safe, compliant, and punctual aircraft turnarounds. You will be playing an important part in making the passenger journey as safe and well as possible.

The role involves significant manual handling and working outside in all conditions, allowing your challenger spirit to shine through.

As a Ramp Services Agent your key responsibilities include:

• Processing and transportation of baggage and cargo
• Loading and unloading aircraft
• Aircraft marshalling & other critical activities
• Application and manoeuvring of ground servicing equipment
• Collaborating with our flight crews to conduct aircraft engine 'Start-ups'
• Seasonal operational activities such as Aircraft De-icing / Anti-icing

All duties will include the use of electric vehicles or specialist ground handling equipment. An awareness of health and safety and safe working practices is paramount, although a full 8-week training programme is provided.

Once you've completed your training, you'll be on a fixed roster pattern, so you can plan around work and have a good work life balance.

What you will need, however, is:

• a Full UK/EC/EEA clean driving licence held for a period of at least 6 months
• full colour vision
• the physical fitness to cope with long periods of lifting, standing and bending
• be passionate about safety in the workplace
• a strong team player with the willingness to raise issues and contribute to our dynamic team

You must also be:

• willing to provide a full five-year pre-employment reference check
• able to provide your right to work in the UK
• happy to complete our pre-employment medical and criminal record checks
• be able to work full time for the first 5 weeks to complete the initial training

Hours of Work:

• 21 hours per week on a rotating roster pattern
• Includes weekends and public holidays
• Shifts will start no earlier than 05:00 and finish no later than 22:30

Benefits:

• 22 Days Annual Leave (pro rata)
• Access to Salary Sacrifice Pension Scheme
• Enrolment into Company Auto Enrolment Pension Scheme
• Annual Passenger-Related Bonus
• Access to Discounted Private Medical Insurance for You and Immediate Family
• Medicash Cash Plan. Can help reimburse eligible everyday healthcare costs
• Free Onsite Physiotherapist
• Holiday Buy Scheme. Purchase up to one additional week's annual leave.
• Annual Season Ticket Loan
• Free Onsite Parking
• Free Uniform/PPE
• Staff Discounts at Onsite Retailers and Some Local Restaurants and Hotels
• Access to Salary Sacrifice Car Leasing Scheme
• Discounted Gym Membership at Many Local Facilities
• Free Bereavement Counselling
• Cycle 2 Work Salary Sacrifice Scheme
• Hastee Pay Advances. Provides access to earned wages before the normal payday.
• LCY Central Discount Website. Exclusively for London City Airport employees. Saving you money.

*** The start date for successful candidates will be January 2027 ***